Nurse Manager, Critical Care & Intermediate Care

WellSpan Health•Lewisburg, PA

About The Position

Manages the daily operations and work activities of professional nursing and nursing support staff in the assigned critical care and intermediate care units. The 12-bed Critical Care Unit provides care for critically ill patients, including patients with ischemic stroke or requiring TNK administration, patients recovering from vascular and abdominal aortic aneurysm surgery or carotid endarterectomy, and patients requiring ventilation management, hemodynamic monitoring, target temperature management, sepsis management, withdrawal management, post-cardiac-arrest care, STEMI care, or inpatient hemodialysis. The 24-bed Intermediate Care Unit cares for patients with conditions including sepsis, strokes, cardiac arrhythmias, CHF, respiratory compromise, electrolyte imbalances, chest pain, post-cardiac catheterization needs, unstable GI bleeding, and alcohol or opiate withdrawal. The manager oversees staffing, nursing practice, quality and safety, staff development, budget management, and coordination of services. The role promotes collaboration among nursing, medical staff, and other departments; supports patient-centered and culturally congruent care; and helps ensure appropriate care across the lifespan. Duties may vary according to the assigned unit and its clinical skill requirements.

Requirements

Bachelor of Science in Nursing (BSN).
Three years of relevant work experience.
Supervisory experience.
Registered Nurse license upon hire, or a multi-state Registered Nurse license upon hire.
Basic Life Support (BLS) certification upon hire.
Current BLS certification is required for all areas of nursing practice.
Additional current certifications may be required depending on the area of nursing practice; the posting lists examples including ACLS, PALS, NRP, and other unit-specific certifications.

Nice To Haves

Board Certified Nurse Executive certification upon hire is preferred.

Responsibilities

Recommend staffing levels in accordance with professional organization guidelines.
Supervise and approve staffing schedules and maintain an appropriate mix of competent personnel across shifts.
Ensure nursing standards and practices are developed and implemented based on research and other findings.
Maintain policies, procedures, objectives, quality assessment, safety, environmental, and infection control standards in accordance with National Patient Safety goals and applicable agency and state regulations.
Identify patient needs and collaborate with stakeholders to use outcomes data in quality improvement plans.
Support staff in resolving patient and family concerns in a timely manner.
Monitor high-risk and complex cases, collaborate with multidisciplinary teams, and ensure appropriate nursing interventions.
Initiate or recommend personnel actions in coordination with stakeholders and in accordance with a Just Culture model and System policies.
Ensure staff education on communication practices that protect patient confidentiality.
Promote social and professional equity among staff and culturally congruent patient care.
Mentor charge nurses and staff, encourage professional governance participation, and establish succession-planning goals.
Consult specialists and adjust nursing care processes as needed to support optimal patient care.
Interview applicants with staff, evaluate staff performance, monitor continuing education, oversee competency testing as applicable, and oversee orientation.
Develop unit or department budgets, allocate funds, and monitor budget variances.
Align unit strategic plans, vision, and goals with the System and nursing strategic plans, vision, mission, and goals.
Serve as a liaison between nursing administration and medical staff and support constructive collaboration across units and departments.
Coordinate and integrate services within the unit, with other departments and service lines, and with the System’s primary functions.
Participate in the selection of outside services when needed.
Continuously assess and improve department, service line, entity, and System performance; maintain quality control and assessment programs as applicable.
Demonstrate knowledge of growth and development across the lifespan, assess age-specific data, and oversee appropriate age-specific treatments.
Promote safety by complying with regulations, reporting errors and hazardous conditions, identifying opportunities to standardize and error-proof processes, participating in safety education, and taking part in root cause analyses as required.
Participate in educational programs, review current literature, and attend conferences, professional organizations, and workshops to support professional development.
Participate in patient rounds and ensure staff participation in rounds to improve collaboration between nursing and medical staff.
Collaborate with appropriate departments to ensure proper care and timely maintenance of equipment and supplies.
Attend administrative meetings and actively participate on nursing committees.
Provide outstanding customer service, foster teamwork, and practice fiscal responsibility through improvement and innovation.