Care Manager Jobs

About The Position

Requirements

• Must meet the requirements of a Qualified Intellectual Disability Professional (QIDP) as defined by New York State
• Have at least 1 year of experience working directly with persons with intellectual disability or other developmental disabilities
• Possess at minimum a bachelor's degree in an approved human services field
• Possess at minimum a bachelor’s degree in a non-approved field, with proof of a minimum of 30 credit hours in human services related classes
• Excellent interpersonal, communication and organizational skills along with attention to detail required
• Working knowledge of Microsoft Word and Excel in a windows environment required
• Excellent follow-up and problem resolution skills also required
• Must be able to travel as necessary and adhere to PHP’s travel polices
• Ability to work remotely if needed while adhering to HIPAA requirements.

Nice To Haves

• Proficiency with health-related computer applications desired
• Valid Driver’s License to travel within NYS preferred

Responsibilities

• Utilize a person-centered approach and support members to be as self-directed as possible
• Serve as the primary point of contact for PHP participants
• Lead IDT meetings and complete participant Life Plans in alignment with PHP Policies and Procedures
• Ensure integration of all needed and preferred supports and services (i.e.,medical, behavioral, social, habilitation, dental, psychosocial, and community-based, and facility-based long-term supports, and services, etc.)
• Monitor effectiveness of care and service plans through member/IDT contact in alignment with PHP Policies and Procedures
• Link and refer participants to service providers and activities, including community resources; and maintaining/applying for benefits and entitlements such as Medicaid, Food Stamps, HEAP, etc.
• Assist individuals to resolve problems in living such as housing, utilities, the judicial system, and general safety
• Responsible for advocating for and with an individual to ensure informed decision making, informed consent, and guardianship that is appropriately carried out
• Report abuse or neglect immediately when observed or reported
• Alert Clinical Team Leader regarding any emerging physical or behavioral health issues
• Coordinate/schedule all participant meetings, appointments, and transportation as needed
• Provide visits to participants’ homes as needed
• Provide assistance in orientation and education to participants, families, IDT and other providers and stakeholders
• Adhere to all required time-frames for participant telephonic and in person contacts, assessments, care management notes, life plan meetings and life plan completions
• Provide all verbal, written and electronic communication with participants/caregivers/families, IDT, providers, and vendors in a timely manner and accordingly document
• Provide timely preparation and completion of all data entry, data collection, report production
• Maintain participant documents in secure electronic record system and meet all confidentiality requirements
• Adhere to all requirements set forth in the Willowbrook Permanent Injunction as appropriate
• Complete training necessary to acquire and demonstrate knowledge of the following areas necessary to fully support participants: Physical health, aging and loss, appropriate community support services, frequently used medications and their potential negative side-effects, depression, challenging behaviors, Alzheimer’s disease and other disease-related dementias, behavioral health, and issues related to accessing and using durable medical equipment, as appropriate

Benefits

• health, vision and dental insurance
• paid time off
• $3000 tuition reimbursement per calendar year
• up to $250 of professional development courses