Behavioral Health Crisis Care Manager / PRN

Emory•Decatur, GA

13d•Onsite

About The Position

The Behavioral Health Crisis Care Manager provides behavioral health crisis care across Emory Healthcare hospitals. The role conducts mental health and psychosocial assessments, develops individualized care plans, coordinates care with interdisciplinary teams, and provides crisis intervention and stabilization. It also supports patient and family education, discharge planning, referrals, advocacy, compliant documentation, and ongoing professional development. This PRN position follows an overnight schedule category, primarily for shifts Monday through Friday from 12:00 a.m. to 8:30 a.m. At least 24 hours must be worked within the assigned schedule category if coverage needs allow, and the employee must be able to work four shifts per month. The position requires the ability to present in person at Emory Decatur Hospital, Emory University Hospital Midtown, Emory Hillandale Hospital, Emory University Hospital, Emory Saint Joseph's Hospital, and Emory Johns Creek Hospital. Travel may be required.

Requirements

Master’s degree in Social Work, Psychology, Counseling, or a related field from an accredited institution.
Georgia LMSW, LAPC, LCSW, or LPC license required, or license obtained within 90 days of hire.
Working knowledge of software and electronic medical record applications.
Ability to work four shifts per month.
Ability to present in person at all listed Emory hospital locations.
Ability to meet quality and productivity expectations and successfully complete yearly competencies.
Physical capacity to lift and carry up to 25 pounds; the role also involves standing, walking, sitting, and close eye work such as computer use, typing, reading, and writing.

Nice To Haves

One year of recent experience in a behavioral health setting.
Three years of recent healthcare experience.
Experience in an acute care setting.

Responsibilities

Conduct thorough assessments of clients’ mental health status, behavioral issues, and psychosocial needs using standardized risk assessment tools and techniques.
Collaborate with patients, families, community supports, and healthcare providers to develop individualized care plans addressing medical and psychosocial needs.
Communicate and coordinate with the patient care team, including physicians, unit nurses, social workers, security personnel, outside hospitals, and agencies, to facilitate care across the continuum.
Provide crisis intervention, de-escalation, brief counseling, and safety planning to stabilize patients experiencing acute psychiatric crises, including suicidal ideation, severe anxiety, psychosis, or substance-induced issues.
Educate and guide patients and families about mental health conditions, assessment and treatment processes, and available community resources.
Facilitate referrals and resources to appropriate inpatient or outpatient mental health services and support transitions in care.
Maintain accurate and timely documentation of assessments, treatment plans, and outcomes in the electronic medical record in accordance with hospital policies and regulatory standards.
Advocate for patients’ needs and rights and promote culturally competent, respectful care.
Participate in professional development opportunities and provide leadership and guidance to healthcare support team members.
Follow hospital policies, procedures, safety protocols, infection-control requirements, ethical business practices, and patient-confidentiality requirements; contribute to quality improvement and safe therapeutic care.
Work four shifts per month and meet quality and productivity expectations and yearly competencies.