Behavioral Health Care Manager

Amerihealth Caritas • ,

2d • Remote

About The Position

The Behavioral Health Care Manager facilitates access to behavioral health, substance use, and intellectual/developmental disabilities therapeutic services. The role ensures each youth receives appropriate services at the appropriate time as part of an integrated service plan. The Care Manager makes timely intensity-of-service determinations according to urgency of need and manages emergencies, including access to mobile response services.

This is a remote role for candidates in Delaware, New Jersey, New York, or Pennsylvania who live within three hours of Robbinsville, New Jersey. The scheduled hours are Monday through Friday, either 10:00 a.m.–6:30 p.m. or 11:00 a.m.–7:30 p.m. The role rotates holidays and weekends. Remote associates need reliable high-speed internet with at least 50 Mbps download and 5 Mbps upload.

Requirements

• Graduate degree from an accredited educational program in Social Work, Clinical Psychology, or Counseling Psychology.
• At least two years of experience in children’s mental health, DCPP, juvenile justice, or a related public-sector human services or behavioral healthcare field, providing community-based services to children, youth, young adults, and their families or caregivers.
• Background and experience in family systems, community systems and resources, case management, child and family counseling or therapy, child protection, and/or child development.
• Clinical and cultural competency, with training and experience necessary to manage complex community cases across child-serving systems.
• Active New Jersey clinical licensure as an LCSW, LMFT, LPC, or Licensed Psychologist; New Jersey licensure is required for contractual requirements.
• Computer savvy.
• Ability to multitask.
• Knowledge of a variety of intervention and support approaches.
• For remote work, access to reliable high-speed internet with a minimum of 50 Mbps download and 5 Mbps upload.
• For this remote role, live in Delaware, New Jersey, New York, or Pennsylvania within three hours of Robbinsville, New Jersey.

Nice To Haves

• Bilingual Spanish.

Responsibilities

• Make timely intensity-of-service determinations or refer cases for higher-level review when indicated.
• Link callers to community services as needed.
• Meet customer service level agreements and productivity measures.
• Meet documentation requirements.
• Identify a wide range of community resources for callers.
• Communicate respectfully and provide excellent customer service.
• Adhere to recognized ethical standards.
• Assist with projects as assigned.
• Screen and assess crisis and emergency calls, including the caller’s acuity or severity and clinical necessity for treatment based on DCF/CSOC-approved criteria.

Benefits

• Flexible work solutions, including remote options and hybrid work schedules.
• Competitive pay.
• Paid Time Off, including holidays and volunteer events.
• Health insurance coverage for the employee and dependents starting on Day 1.
• 401(k).
• Tuition reimbursement.
• Reimbursement may be submitted by fully remote associates residing in states where service is required by contract, law, or regulation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level