Busser Jobs

About The Position

Requirements

• SNHD Food Handler's Card required.
• Must communicate effectively verbally and in writing with employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be able to listen to, understand, and clarify concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be effective at handling and solving problems.
• Must be able to understand and apply complex information and data from various sources.
• Must be able to maintain confidentiality of information.
• Must be able to stand for the entire shift.
• Must be able to perform heavy work: exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.

Nice To Haves

• High school diploma or equivalent and/or experience in a hotel or related field preferred.

Responsibilities

• Be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
• Keep work areas clean and properly stocked for the current meal period.
• Clean and set tables according to property-specific standards.
• Break down trays of soiled dishes and linen in the dishroom according to established standards.
• Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly addressing guest requests.
• Complete daily opening and closing duties and cleaning according to the established side-work checklist.
• Answer the phone in an attentive, courteous, and efficient manner.
• Assist fellow employees as needed throughout the shift.
• Provide service to guests when a waiter is absent, as needed.
• Keep beverages in guests’ glasses or cups at least three-quarters full, including coffee, tea, soda, lemonade, and water.
• Ensure overall guest satisfaction.
• Attend required hotel meetings and training.
• Maintain regular attendance, high standards of personal appearance and grooming, and comply with hotel standards and regulations.
• Contribute to productivity, identify problem areas, and assist in implementing solutions.
• Handle problems by anticipating, preventing, identifying, and resolving them as necessary.
• Cross-train in other hotel-related areas and maintain confidentiality of information.
• Show initiative by anticipating guest or operational needs.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• Location-specific paid holidays, vacation, and sick leave for employees in Washington, Colorado, and California