Business Operations Manager Jobs

About The Position

Requirements

• Education: High School Diploma or GED is required
• Experience: A minimum of two years of direct care experience is required.
• Licensure/Certification: AHA CPR Certification is required (within 60 days of hire)
• First Aid Training is required (within 60 days of hire)
• Must have availability to rotate being On-Call.
• Excellent written and verbal communication skills.
• Good command of English language, both oral and written.
• Ability to socially interact and perform under pressure.
• Ability to maintain positive and professional interactions with residents and families at all times.
• Good planning and organization skills.
• Experience with Microsoft Programs and/or other applicable software programs and basic computer skills.

Nice To Haves

• One year of previous Supervisory or other applicable experience is preferred.

Responsibilities

• Manages all aspects of scheduling (including all call-ins and finding coverage when needed)
• Participates in the on-call rotation and creates/updates the Supervisor On-Call rotation.
• Reviews payroll for all hourly employees.
• Responsible for presenting attendance awards at monthly staff meetings.
• Assists with job performance issues of the care team as needed.
• Communicate with the Human Resources Director regarding job postings, as needed.
• Calls and schedules interviews for hourly positions.
• Responsible for staffing and scheduling the entire care department two weeks in advance.
• Coordinates orientation dates and training dates for new hires, new Med. Techs, and Supervisors.
• Communicates with the Administrator on training dates to ensure they are able to follow up on new caregivers, new Med. Tech. training, and Supervisor check-off.
• Inputs the Kitchen schedule, Housekeeping, and Receptionist schedule each week based on set schedules provided by the Director of the departments.
• Tracks attendance points for entire care department.
• Assists with write-ups for attendance.
• Is required to spend time on the floor every shift in order to monitor processes and ensure staff performance meets and exceeds expectations.