Benefits Specialist Jobs

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Customer Service Specialist - Capitol Heights, MD (20743)

Globe Life AIL - McQuade OrganizationCapitol Heights, MD
$62,000 - $80,000Remote

About The Position

The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.

Requirements

  • Excellent communication & listening skills
  • Self-motivated, adaptable, and reliable
  • Positive attitude and willingness to learn
  • Comfortable working in a remote environment
  • No experience required

Responsibilities

  • Provide outstanding customer service via phone, video, and email
  • Assist clients with benefits enrollment and account questions
  • Handle confidential information with professionalism
  • Resolve client issues and follow up promptly
  • Maintain accurate records and documentation

Benefits

  • Weekly pay + performance bonuses
  • Flexible schedule – work from home
  • Full training provided
  • Career advancement opportunities
  • Team trips, contests, and events
  • Supportive and positive work environment

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