Barista Jobs in Tacoma, VA

About The Position

Requirements

• Willing and available to work weekends and holidays as needed.
• Effective written and oral communication skills.
• Ability to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers.
• Must be a trained and certified barista.

Nice To Haves

• Past work record reflecting dependability and integrity.
• Prior food-handling experience.
• Supervisory skills.

Responsibilities

• Increase sales through effective marketing and merchandising of department products.
• Assist in supervising and directing department personnel to ensure quality customer service.
• Delegate job assignments and responsibilities to associates in accordance with duty rosters.
• Order and maintain stock and supplies, and monitor their condition and appearance throughout the department.
• Monitor code dates and product rotation, removing out-of-code products.
• Hold department personnel accountable for their job assignments and responsibilities.
• Write department schedules, coordinating requests and bids with business needs.
• Assist customers with selecting and purchasing specialty coffee beverages and whole bean coffee, as applicable.
• Maintain the customer service area and equipment in a clean and appealing manner.
• Demonstrate Customer 1st Behavior when addressing customer needs.
• Prepare customer beverage orders, including espresso drinks and Coffee of the Day.
• Execute and adhere to Starbucks programs, policies, and promotions, including Customer Voice and Siren’s Eye.
• Follow store policies and procedures for operational flow at each station.
• Perform cleaning tasks according to standards and work as a store team player.
• Present oneself professionally and communicate clearly in customer and partner interactions.
• Perform equipment maintenance according to the preventative maintenance checklist.
• Follow cash-handling and register policies.
• Follow inventory stocking and recording guidelines.
• Communicate effectively with customers and associates; remain prompt, tactful, calm, courteous, and professional.
• Adhere to company policies and procedures, particularly regarding dress code, grooming, sanitation, and maintaining a work environment free of unlawful harassment or discrimination.
• Perform duties as assigned.
• Work cooperatively in a fast-paced and sometimes stressful environment, and manage conflict reasonably, nonconfrontationally, and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance as needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential functions of the position with or without reasonable accommodation.