Barista - Temporary

Barnes & Noble•San Antonio, TX

22d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the attractive presentation and efficient operation of the Café by stocking deliveries, maintaining the bake case and dining area, and serving customers quickly and professionally at the register. This is a temporary position. Baristas are expected to demonstrate reliable attendance, a positive and flexible approach, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of the work. Baristas are trained to use café technology and registers, maintain café and retail merchandising, receive and stock deliveries, prepare food and beverages accurately, complete daily and weekly cleaning tasks, follow FIFO and product-dating practices, and support the bookfloor when needed. They must follow loss-prevention procedures and use de-escalation techniques, identifying theft or problematic behavior and seeking support as appropriate. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Baristas may support other stores in the wider Cluster when able and needed. As they gain experience, Baristas develop knowledge of beverage, bakery, savory, gifting, and café retail products; maintain engaging product presentation; support sales objectives, promotions, and new limited-time offerings; recommend customizations; use café training tools; and follow safety, hygiene, and sanitation procedures. With mastery of the role’s skills, the expected next career step is Senior Barista. Employees must comply with company policies and procedures. Benefits depend on scheduled weekly hours and location. Employees scheduled for under 20 hours receive an employee discount, EAP, and sick pay. Employees scheduled for 20–29.99 hours may also receive paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, and a 401(k) with company match. Employees scheduled for 30 or more hours may also receive medical, dental, and vision benefits; healthcare and dependent-care spending accounts; disability benefits; life insurance; and tuition reimbursement. Benefits are subject to plan terms and may vary by location and state regulations.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and willing to help the team.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop and maintain merchandising and visual merchandising skills.
Prepare food and beverages accurately.
Perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help them choose beverages and café items.
Maintain attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate registers efficiently and provide quick, friendly, professional service.
Receive, unpack, and accurately stock deliveries.
Prepare food and beverages correctly using product information and recipe guides.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team and, when able and needed, other stores in the wider Cluster.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build product knowledge across beverages, bakery, savory items, gifting, and café retail options.
Support sales objectives and promotions by sharing product knowledge with customers and colleagues.
Recommend food and beverage customizations to customers.
Use café training tools and follow café safety, hygiene, and sanitation procedures.
Comply with company policies and procedures.