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Barista - Temporary

Barnes & Noble•Mentor, OH
•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them select beverages and café items. The role supports an attractive, clean, and efficiently run Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers quickly and professionally at the register. Baristas also support the bookfloor team and may work in other stores when needed and able, collaborating across the wider Cluster. The position requires learning and applying café operations, merchandising, food preparation, register use, receiving and stocking, FIFO and product dating, cleaning, loss prevention, and de-escalation procedures. As experience grows, Baristas develop product knowledge across beverage, bakery, savory, and gifting options; support café sales objectives and promotions; recommend customizations; and maintain café safety, hygiene, and sanitation standards. The role offers a career path toward Senior Barista as skills develop. Baristas must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Positive, energetic, dependable, and willing approach to assigned work.
  • Supportive and considerate teamwork, including willingness to help colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and store knowledge.
  • Ability and willingness to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
  • Enjoyment of working as a barista.

Responsibilities

  • Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
  • Maintain the attractive presentation, cleanliness, and efficient operation of the Café, including the bake case and dining area.
  • Use registers to serve customers quickly and reliably.
  • Prepare food and drinks accurately using product information and recipe guides as needed.
  • Receive, unpack, and accurately stock deliveries; follow FIFO practices and date products correctly.
  • Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
  • Maintain café and retail fixture merchandising and presentation.
  • Support café sales objectives, promotions, and retail options by sharing product knowledge with customers and colleagues.
  • Make effective food and beverage customization recommendations.
  • Support the bookfloor team when needed and assist other stores when able and needed.
  • Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques.
  • Maintain reliable, punctual attendance; be flexible in responding to store scheduling needs when able.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave, for eligible scheduled hours
  • Company-paid holidays for eligible scheduled hours
  • 401(k) with company match for eligible scheduled hours
  • Medical, dental, and vision benefits for eligible scheduled hours
  • Healthcare and dependent care spending accounts for eligible scheduled hours
  • Disability benefits for eligible scheduled hours
  • Life insurance for eligible scheduled hours
  • Transit benefit for eligible scheduled hours
  • Tuition reimbursement for eligible scheduled hours

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