Barista - Temporary

Barnes & Noble•Twin Falls, ID

25d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the café’s efficient operation and attractive presentation by stocking deliveries, maintaining the bake case and dining area, and providing quick, friendly service at the register. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in café operations and are expected to become proficient with registers and other technology, merchandising, food and drink preparation, stocking, cleaning, FIFO procedures, and loss-prevention practices. The work is physically active and may include supporting other stores in the wider Cluster when needed and able. As their experience grows, Baristas develop knowledge of café products, promotions, customization recommendations, retail options, training tools, and safety, hygiene, and sanitation procedures. Employees who master the role’s skills are expected to advance to Senior Barista, with new challenges and growth opportunities. Baristas must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
Positive, energetic, and reliable approach to assigned work.
Supportive and considerate behavior toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and floor retail fixtures.
Operate registers quickly, reliably, and professionally.
Support receiving, unpacking, and accurate stocking of deliveries.
Prepare food and drinks accurately using product information, recipe guides, and colleagues’ knowledge as needed.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behaviors or issues.
Build and use knowledge of beverage, bakery, savory, gifting, and café retail products to support sales and promotions.
Recommend food and beverage customizations and share product knowledge with customers and colleagues.
Follow café safety, hygiene, and sanitation guidelines and procedures.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.