Starbucks Barista

SpartanNash•Grand Rapids, MI
•Onsite

About The Position

The Starbucks Barista prepares coffee shop beverages and food, operates the cash register, and receives customer payments in a timely and efficient manner while providing courteous customer service. The role follows established preparation, food safety, sanitation, cash-handling, security, and cleaning procedures, and maintains a clean, safe, and well-stocked department. The associate communicates store programs, specials, and coupons to customers and may be assigned tasks in other departments based on customer experience needs. The position is located at 850 76th Street S.W., Byron Center, Michigan 49315.

Requirements

  • High school diploma or GED preferred.
  • One year of retail or related experience preferred.
  • Good verbal communication skills and the ability to interact politely and effectively with customers.
  • Good customer service and organizational skills; detail-oriented.
  • Basic reading, writing, and arithmetic skills.
  • Ability to lift or move up to 30 pounds frequently and up to 50 pounds occasionally.
  • Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Nice To Haves

  • High school diploma or GED.
  • One year of retail or related experience.

Responsibilities

  • Prepare coffee shop beverages by brewing, mixing, or blending them according to set standards.
  • Prepare food items according to procedures.
  • Handle food and beverages safely, follow established guidelines, and complete work in a clean environment.
  • Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
  • Stock items and rotate coffee items and merchandise displays.
  • Maintain an understanding of current store programs and product locations.
  • Understand and efficiently operate check-stand and coffee shop equipment.
  • Notify the department lead or manager when products or supplies need to be ordered.
  • Comply with company policies regarding security, cash handling and drawer accounting, and product handling, including damaged or spoiled products.
  • Maintain a clean, well-stocked department that complies with company safety and sanitation procedures and standards.
  • Communicate company programs, in-store specials, and coupons to customers, and model high standards of customer service.
  • Follow personal protective equipment and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments when needed to meet customer experience needs.
  • Perform additional responsibilities as assigned.
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