A Barista is an integral member of a Barnes & Noble Café team, welcoming customers, answering questions, recommending beverages and café items, and providing quick, friendly, professional service at the register. The role also helps maintain an attractive café presentation and efficient operations by stocking deliveries, tidying the bake case and dining area, preparing food and drinks, and completing cleaning tasks. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach, kindness and support toward colleagues, cheerful customer service, and willingness to learn. The role involves mastering café operations and technology, merchandising, register use, receiving and stocking deliveries, food and drink preparation, FIFO and product dating, loss prevention procedures, and de-escalation techniques. Baristas may support the bookfloor team or work at other stores in the wider Cluster when able and needed. As their expertise develops, Baristas build knowledge of café beverages, bakery, savory items and gifting; maintain appealing product displays; communicate promotions and sales priorities; recommend customizations; and apply café safety, hygiene and sanitation procedures. The position offers a career path toward Senior Barista as skills develop. The role is temporary and includes physical activity such as prolonged standing, repetitive bending, lifting and extensive walking.
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Career Level
Entry Level
Education Level
No Education Listed