Barista - Temporary

Barnes & Noble•Evansville, IN

25d

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive, clean, and efficiently run Café by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and operating registers in a quick and friendly manner. Baristas are expected to demonstrate reliable attendance, flexibility when able to help cover scheduling gaps, a positive and supportive approach to work, cheerful customer service, willingness to learn, and enthusiasm for the role. Baristas learn and perform operational duties including using registers and other technology, merchandising café and retail fixtures, receiving and stocking deliveries, preparing food and beverages accurately, completing cleaning tasks, following FIFO and product-dating practices, and supporting the bookfloor team when needed. They are also expected to understand loss prevention procedures and de-escalation techniques, and to seek support when they identify theft or other issues. As their experience develops, Baristas build knowledge of the Café’s beverage, bakery, savory, and gifting products; maintain appealing presentations; communicate promotions and sales objectives; recommend customizations; use Café training tools; and follow food safety, hygiene, and sanitation procedures. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and considerable walking. Baristas may work at other stores when able and when needed to support the wider Cluster. Successful Baristas are expected to progress to Senior Barista as they master the role’s skills. All employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Ability to be flexible and responsive to store needs, including filling scheduling gaps when able.
Positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate behavior toward colleagues, including willingness to help others.
Cheerful and helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability and willingness to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and a lot of walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive, clean, and orderly Café, including the bakes case and dining area.
Operate registers quickly, reliably, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using recipe guides, product information, and available support.
Complete daily and weekly Café cleaning tasks and follow food safety, hygiene, and sanitation procedures.
Follow FIFO practices and date products consistently and correctly.
Maintain café and retail fixture presentation through merchandising and visual merchandising.
Support the bookfloor team when needed.
Understand loss prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as appropriate.
Build knowledge of Café products, promotions, customization options, and retail offerings, and share relevant information with customers and colleagues.
Use Café training tools appropriately.
Support the wider Cluster by working in other stores when able and needed.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week.
Company-paid holidays for employees scheduled 20 hours or more per week.
Transit benefits for employees scheduled 20 hours or more per week.
401(k) with company match for employees scheduled 20 hours or more per week.
Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week.
Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week.
Disability benefits for employees scheduled 30 hours or more per week.
Life insurance for employees scheduled 30 hours or more per week.
Tuition reimbursement for employees scheduled 30 hours or more per week.