Baker Jobs

About The Position

Requirements

• A Bachelor's Degree in Accounting (preferred), Business, or MIS (with a foundational understanding of accounting concepts).
• Deep knowledge of the construction industry, including micro-verticals, operational/reporting requirements, and terminology.
• Knowledge of construction-specific payroll requirements.
• At least 3 years of experience in one or more of the following: Consulting and implementing Sage 100 Contractor, Sage Paperless Construction Software Using Sage 100 Contractor in a financial or operational role
• Maintain relevant Sage Certifications
• Advanced Excel skills (pivot tables, VLOOKUPs, macros, etc.) for efficient data mapping, integration, and migration of client data.
• Proficiency in Microsoft Office Suite.
• Eligibility to work in the U.S. without sponsorship.

Nice To Haves

• Experience as a client-facing support consultant (preferred).
• Hands-on experience with full-cycle software delivery or as an end-user during implementation or upgrades (preferred).

Responsibilities

• Provide prompt, concise, and friendly communications providing high quality service
• Utilize time management skills with ability to manage priorities independently and successfully multi-task across projects, customers, and internal activities
• Advocate for clients, team members, and the product
• Work effectively independently and collaboratively in a team environment
• Monitor and respond to customer technical issues
• Clearly articulate system functionality through written and oral communication methods
• Coordinate internal and client project team meetings
• Schedule & perform year-end upgrades to client environments
• Speak to basic concepts of debits/credits
• Easily identify outliers in reviewing financial data
• Support clients with sub-ledger reconciliation process
• Perform gap analysis between system functionality and client requirements including recommendation of alternative applications to achieve similar goals when necessary
• Conduct training for customer end-users at all levels of the customers organization and relate system functionality to customer business requirement
• Advanced proficiency with Excel (pivot tables, vlookups, macros, etc.) for efficient data mapping, integration, and migration of customer data
• Utilize and regularly contribute to team knowledge repository for best practices and lessons learned in form of knowledge base article.
• Any additional assignments as requested by management.