Assistant Store Manager Jobs

About The Position

Requirements

• At least 1 year of retail or related management experience.
• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability may include days, nights, weekends, and holidays as scheduled, with at least two closing shifts per week.

Nice To Haves

• A positive and solutions-oriented mindset.

Responsibilities

• Execute workforce management to maintain a genuine customer focus on the sales floor.
• Welcome customers and assist them with product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience, and coach others to succeed.
• Analyze business performance and take action to improve results by communicating and driving key performance indicators with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Support the Store Manager in recruiting, hiring, training, and developing the store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report task completion and financial results using company tools.
• Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdowns, and product placement.
• Reduce loss through consistent customer service, education, and operational controls.

Benefits

• Schedules designed to support life balance.
• Health benefits and mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Tuition-free GED or bachelor’s degree opportunities through the Advance You program.
• Opportunity to learn English as a second language.
• Paid time off and holidays.
• Parental leave.
• Adoption assistance.
• Charitable matching gifts.
• Professional and personal development opportunities and development programs.