Assistant Store Manager

Pet Supplies Plus•Charlottesville, VA

26d•$18 - $22

About The Position

The Assistant Store Team Leader at Pet Supplies Plus helps manage store operations and leads a team in providing neighborly, knowledgeable, trustworthy, pet-centric service. The role supports sales growth, neighbor engagement, productivity, team morale, recruiting, onboarding, and employee development. It also involves working with community organizations on events and marketing opportunities and maintaining store standards for cleanliness, animal care, safety, and security.

Requirements

At least 2 years of experience leading a retail team.
Bachelor’s degree or equivalent work experience; high school diploma or GED required.
Knowledge of Microsoft Office.
Good communication skills.
Ability to operate store equipment, including a forklift.
Ability to climb ladders, bend, kneel, and lift up to 50 pounds.
Ability to work flexible schedules.
Reliable transportation.
Must pass a drug test and be at least 18 years old.

Responsibilities

Assist with the operational management of the store.
Follow operational policies and procedures for cleanliness, animal care, safety, and security.
Analyze store sales results and develop plans with the Store Team Leader to maximize sales, neighbor engagement, and productivity.
Lead by example in providing exceptional, neighborly service to customers and their pets.
Promote team member engagement and morale by understanding individual needs, recognizing successful performance, and supporting career goals.
Help maintain a fully staffed team and support recruiting and onboarding.
Provide onboarding, development opportunities, coaching, and feedback to team members.
Connect with community organizations to partner on events and marketing opportunities.
Create a positive environment for team members and customers.