Assistant Store Manager

Carter's•Hillsboro, OR

26d

About The Position

As an Assistant Store Manager at Carter’s, you will be a welcoming first point of contact for families and help customers find products for babies and young children. You will support a positive, safe, and inclusive store environment, lead and coach employees, and help the Store Manager operate the business and improve results. The role includes workforce management, customer service, team development, merchandising, promotional execution, operational controls, and monitoring store performance.

Requirements

At least 1 year of retail or related management experience.
High school diploma or GED.
Effective and professional verbal and written communication skills.
Demonstrated leadership, supervisory, and customer engagement skills.
Proficient computer and technology skills, including Outlook, Excel, and web navigation.
Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
Ability to stand or walk for extended periods and climb up and down a ladder.
Availability may include days, nights, weekends, and holidays as scheduled, with at least two closing shifts per week.

Nice To Haves

A positive and solutions-oriented mindset.

Responsibilities

Execute workforce management to maintain a genuine customer focus on the sales floor.
Welcome customers and assist them with product styles, features, and benefits.
Foster a positive, safe, and inclusive environment for employees and customers.
Model service standards and the omnichannel experience, and coach others to succeed.
Analyze business performance and take action to improve results by communicating and driving key performance indicators with the team.
Build customer loyalty through company-sponsored programs, including credit.
Support the Store Manager in recruiting, hiring, training, and developing the store team.
Recognize exceptional performance and redirect employees when needed.
Plan, track, analyze, and report task completion and financial results using company tools.
Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdowns, and product placement.
Reduce loss through consistent customer service, education, and operational controls.

Benefits

Schedules designed to support life balance.
Health benefits and mental health benefits.
30% discount on Carter’s brands.
Referral bonuses.
Tuition-free GED or bachelor’s degree opportunities through the Advance You program.
Opportunity to learn English as a second language.
Paid time off and holidays.
Parental leave.
Adoption assistance.
Charitable matching gifts.
Professional and personal development opportunities and development programs.