Assistant Store Manager (Retail)

Alumni Hall Stores•Opelika, AL

1d•Onsite

About The Position

The Assistant Store Manager is responsible for supporting the Store Manager in various aspects of store operations, including leadership, people development, visual merchandising, and performance. This role involves motivating the team, ensuring a superior customer experience, managing merchandise, and contributing to sales goals. The Assistant Store Manager will also be involved in opening and closing the store, processing e-commerce orders, and maintaining operational standards.

Requirements

Minimum high school degree or equivalent
Minimum 1 year retail management experience
Ability to lead a team, delegate, and follow-up
Ability to train and develop employees
Ability to work well within a team
Ability to work in a fast-paced environment
Ability to work a schedule based upon the business needs – including holidays, nights, and weekends.
Strong verbal and communication skills

Responsibilities

Motivate the team by communicating the Alumni Hall vision.
Show a strong passion for the Alumni Hall brand and help set the standard for running the daily business.
Participate in productive monthly staff meetings.
Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience.
Coach team members in their job responsibilities to increase confidence and productivity.
Ensure that all team members adhere to all employment policies.
Recognize performance issues and assist the Store Manager in the development of action plans.
Assist the Store Manager in the performance review process.
Create a fun and exciting atmosphere for customers to shop in and for employees to work in.
Manage the efficient process of merchandise receipt, processing, merchandise placement, replenishment, and markdowns.
Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms.
Be able to open and close the store, handle deposits, and follow daily operations and expectations.
Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently.
Strive to achieve daily, monthly, and annual sales goals.
Strive to achieve shrink goals.
Maintain operational standards to secure the store’s assets.
Assist the Store Manager in achieving UPT, ADS, and E-Mail Capture goals.
Assist the Store Manager in proper scheduling practices.