Assistant Store Manager -Salvation Army San Francisco Geary Store

The Salvation Army Southern California • San Francisco, CA

1d

About The Position

The Assistant Manager supports the Store Manager in daily retail store operations and may assume responsibility for all day-to-day operations when the Store Manager is absent. The role helps meet sales and income budgets, manages expenses to maximize profitability, and promotes a well-organized store with strong customer service. It also supports a positive, mentoring environment for Beneficiaries participating in the ARC rehabilitation program, including supervision and reporting related to Work Therapy Assignments.

The Assistant Manager oversees and supports store employees, daily processing, merchandising, inventory, donations, cash handling, safety, and security. The position may require transfer or relocation to another store based on business needs. Pay rate is $23.00 per hour.

Requirements

• High school diploma or equivalent.
• At least 2 years of previous retail management or supervisory experience; thrift retail experience preferred.
• Basic understanding of office applications, including Microsoft Word, Excel, and Outlook.
• Valid driver's license; must pass an MVR report, provide proof of insurance, and have access to a motor vehicle.
• Must pass a background check, including Criminal History and Sex Offender Registry checks.
• Ability to communicate effectively with management, store employees, customers, and donors.
• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
• Ability to grasp, push, and pull objects such as files, drawers, carts, racks, fixtures, furniture dollies, platform trucks, and hand trucks.
• Ability to lift up to 50 pounds.
• Ability to perform repetitive-motion tasks.
• Demonstrated problem-solving, oral and written communication, teamwork, project management, and people-management competencies.

Nice To Haves

• Previous thrift retail management or supervisory experience.

Responsibilities

• Partner with the Store Manager in daily operations, including opening and closing, point-of-sale operations, inventory management and rotation, merchandising standards, and donations.
• Assume responsibility for day-to-day store operations, including personnel and cash handling, when the Store Manager is absent.
• Help monitor and analyze key performance indicators to drive sales and profitability in line with budgets and goals.
• When the Store Manager is absent, schedule store employees for appropriate store and donation-center coverage, coordinate daily team meetings, and review and maintain accurate payroll records, including time and attendance edits.
• Assist with hiring, training, directing, developing, and coaching store employees.
• Communicate personnel issues and performance results to the Store Manager; coordinate disciplinary warnings, conference reports, employee evaluations, and performance results as needed with the Store Manager, HR Generalist, and District Sales Manager.
• Promote customer and donor satisfaction, excellent service, and positive community relations; develop strategies to improve the customer experience.
• Support the Store Manager in ensuring Back Room Processors and Warehouse Associates work efficiently and meet daily processing goals.
• Supervise and support program Beneficiaries and complete conduct reporting when Work Therapy Assignments are in place.
• Protect and secure store currency, inventory, and property, including safe funds, bank deposits, merchandise, equipment, and the building.
• Secure the building during non-operating hours by arming the alarm system and following alert protocols.
• Establish and maintain safety measures consistent with ARC policy and government regulations; promptly report safety issues and incidents.
• Assist the Store Manager with conducting and recording mandatory weekly store meetings and attend ARC monthly safety meetings in the Store Manager's absence.
• Complete tasks assigned by the District Sales Manager, Command Retail Directors, and Command Administration.
• Be available for transfer or relocation to other stores based on business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED