Assistant Manager Jobs

About The Position

Requirements

• High school diploma or higher.
• Availability to work up to 40 hours per week, including weekends, with flexibility to work overtime as needed.
• At least 3 years of experience in retail, store operations, and customer experience.
• At least 2 years of experience in a retail managerial role.
• Passion for customer success.
• Familiarity with POS systems and ability to learn new systems.
• Excellent leadership and motivational skills, including the ability to provide direction.
• Excellent communication, organizational, leadership, and time/project management skills.
• Scheduling flexibility to meet customer needs with short turnaround.
• Ability to move merchandise between the backroom and sales floor using appropriate equipment.
• Ability to place and arrange items on shelves and racks.
• Ability to climb and descend ladders while carrying merchandise.
• Ability to lift 30 pounds or more with assistance.
• Ability to stand and remain on one's feet for at least 8 hours per shift and continuously move around the store.
• Ability to stand, walk, kneel, or balance for a duration of time.
• Ability to read and comprehend instructions, reports, and information on computer/register screens, and input information into a computer.
• Must reside in the same state as the assigned retail store location.
• Must be authorized to work in the United States; the employer participates in E-Verify.

Nice To Haves

• Shopify experience.

Responsibilities

• Lead by example in providing exemplary customer service.
• Assist in organizing, planning, and implementing strategies for smooth retail operations.
• Coordinate day-to-day store operations.
• Help ensure employees meet store schedules and objectives.
• Maintain a comprehensive understanding of company goals and growth.
• Proactively improve retail operations and build on existing systems.
• Communicate calmly in stressful situations and provide guidance to staff.
• Have difficult conversations as needed to maintain a healthy environment for staff and customers.
• Foster a positive and inclusive work environment.
• Update store displays based on season and inventory needs.
• Communicate store needs effectively to the Store Manager.
• Support the Store Manager in hiring, mentoring, and retaining retail staff.
• Coordinate and execute events, sales, and promotions.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match up to 4%.
• Paid time off.
• Employee discount on products.
• Career growth opportunities.