Assistant Manager, Operations - DIOR, Bergdorf Goodman
About The Position
The Assistant Manager, Operations leads team development in alignment with Bergdorf Goodman’s service values of Excellence, Imagination, and Graciousness. The role ensures seamless store operations by optimizing workflows, driving accountability, and fostering a service-driven culture. In collaboration with others, the Assistant Manager upholds luxury retail standards, supports business goals, and enhances the client experience. The position oversees operations for either a high-volume brand or a mid-level sales volume floor, including operational and team performance metrics. It requires working according to business needs, including evenings, weekends, and holidays. Certain roles may involve standing, bending, climbing stairs, and lifting or carrying up to 10 pounds.
Requirements
- At least 3 years of experience in retail operations, inventory management, or store leadership.
- Leadership experience coaching and inspiring a team.
- Willingness to work according to business needs, including evenings, weekends, and holidays.
- Certain roles may require standing, bending, climbing stairs, and lifting or carrying up to 10 pounds.
Responsibilities
- Communicate daily operational goals and priorities to the team, ensuring alignment and execution.
- Manage workflows for daily store operations and special projects.
- Lead the financial inventory process in assigned areas, ensuring accuracy and accountability.
- Develop support associates’ skills, performance, and career progression.
- Foster a collaborative, customer-centric culture focused on service excellence.
- Partner with Support and Selling Managers through regular meetings to strengthen collaboration and implement operational strategies.
- Ensure staffing and daily coverage across all areas.
- Oversee a high-volume brand or mid-level sales volume floor and manage related operational and team performance metrics.
Benefits
- Comprehensive benefits package for eligible full-time employees, including medical, vision, and dental coverage.
- Employee discount.
- Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and additional voluntary benefits such as critical illness, hospital, and accident insurance.
- Career advancement opportunities across retail, distribution, digital, and corporate functions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
