Assistant Manager, Operations - DIOR, Bergdorf Goodman
About The Position
The Assistant Manager, Operations leads store operations with a focus on team development and Bergdorf Goodman's service values of Excellence, Imagination, and Graciousness. The role supports seamless store operations by optimizing workflows, driving accountability, and fostering a service-driven culture. It partners with other managers to uphold luxury retail standards, support business goals, and enhance the client experience. The position oversees operations and team performance for either a high-volume brand or a mid-level sales volume floor. Associates must be willing to work according to business needs, including evenings, weekends, and holidays. Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds.
Requirements
- At least 3 years of experience in retail operations, inventory management, or store leadership.
- Leadership experience coaching and inspiring a team.
- Willingness to work based on business needs, including evenings, weekends, and holidays.
Responsibilities
- Communicate daily operational goals to the team and ensure priorities are understood and executed.
- Manage workflows supporting daily store operations and special projects.
- Lead the financial inventory process in assigned areas, ensuring accuracy and accountability.
- Develop support associates’ skills, performance, and career progression.
- Foster a collaborative, customer-centric culture focused on service excellence.
- Meet regularly with Support and Selling Managers to strengthen collaboration and implement operational strategies.
- Ensure staffing and daily coverage across all areas.
- Oversee a high-volume brand or mid-level sales volume floor and manage related operational and team performance metrics.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, such as critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
- Comprehensive benefits package for eligible full-time employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
