About The Position

The Coordinator, Operations - DIOR with Bergdorf Goodman supports daily operations in accordance with the store’s Service Values of Excellence, Imagination, and Graciousness. This hands-on role promotes operational efficiency through thoughtful workflow management and supports both front- and back-of-house activities. The coordinator collaborates with selling and operations teams to improve productivity, maintain inventory integrity, and support a luxury experience for clients and brand partners.

Requirements

  • At least 3 years of experience in retail operations, inventory management, or store leadership.
  • Ability to coach and inspire a team.
  • Willingness to work according to business needs, including evenings, weekends, and holidays.
  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds.

Responsibilities

  • Lead inventory and product-related operational processes in partnership with a dedicated support associate.
  • Plan and communicate daily operational goals with the support associate, Selling Coordinators, and Store Managers.
  • Partner with the Director of Operations to prepare for the annual financial inventory, including ongoing audits and reconciliation to maintain inventory accuracy.
  • Coordinate operational projects, including trunk shows, collection launches, stockroom reorganization, and returns-to-vendor (RTV) activities.
  • Coordinate product movements such as transfers, damages, repairs, and off-season rotations with corporate partners and internal sales teams.
  • Partner with Selling Managers and Brand Managers to align operational activities with sales targets and client appointment needs.
  • Participate in meetings with Operations and Selling Managers across Bergdorf Goodman to support shared team goals.
  • Maintain elevated selling-floor and back-of-house standards that reflect the brand and Bergdorf Goodman’s luxury environment.

Benefits

  • Comprehensive benefits package for eligible full-time employees, including medical, vision, and dental coverage.
  • Employee discount.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) retirement plan.
  • Basic life insurance.
  • Supplemental life insurance.
  • Disability insurance.
  • Additional voluntary benefits, such as critical illness, hospital, and accident insurance.
  • Career advancement opportunities across retail, distribution, digital, and corporate functions.
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