Sales Assistant, 2nd Floor, Bergdorf Goodman
About The Position
The Sales Assistant provides essential support to the Personal Shopper, helping ensure sales appointments run smoothly and the client environment remains organized and professional. The role handles post-sale activities and client data, supports appointment preparation and execution, and helps with operational needs on the sales floor. Responsibilities include ringing transactions, following up on orders and alterations, writing thank-you notes, helping manage the Shopper’s calendar, and maintaining accurate client information. The assistant also supports digital selling, social media activity as directed, and gifting initiatives for top clients. Operational work includes returning unsold merchandise to stock and coordinating fitting-room cleanliness with housekeeping and maintenance. The position requires a passion for luxury client service and strong fashion knowledge. A high school diploma or equivalent is required. The schedule must be flexible to meet business needs, including evenings, weekends, and holidays. The listed hourly pay is $22.00–$24.00 in one section; another section lists a broader multi-market salary range of $19.61–$24.51, with actual starting pay determined by location, experience, and other job-related factors.
Requirements
- Passion for providing a luxury client experience.
- Strong knowledge of fashion.
- High school diploma or equivalent required.
- Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
Responsibilities
- Assist the Personal Shopper in preparing for and executing selling appointments.
- Ring transactions accurately at the Point of Sale (POS).
- Complete post-appointment follow-up, including order tracking, managing alterations, and writing thank-you notes.
- Help organize appointment scheduling and manage the Shopper’s calendar.
- Enter and maintain accurate clientele information in Connect and at POS.
- Assist with digital selling activities and maintain a social media presence as directed.
- Support the organization of gifting initiatives and experiences for top clients in partnership with the PCR team.
- Return unsold merchandise to stock after appointments.
- Coordinate with housekeeping and maintenance services as needed to keep fitting rooms clean.
- Perform additional duties, projects, tasks, and activities to support the Personal Shopper and team.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
