Assistant Manager, Hotel Housekeeping (Caesars New Orleans)

Caesars Entertainment • New Orleans, LA

6d • Onsite

About The Position

The Hotel Assistant Housekeeping Manager assists with the day-to-day operation of the overall Housekeeping Department to ensure high-quality standards are met. The role assumes overall control and responsibility in the absence of the Executive Housekeeper.

Requirements

• High school diploma or equivalent required.
• Minimum of three years of hotel housekeeping management experience.
• Working knowledge of housekeeping administrative functions, including scheduling, status, payroll, and other clerical areas.
• Working knowledge of floor-care, carpet, marble, and granite equipment.
• Knowledge of Word and Excel.
• Ability to lead, guide, direct, develop, and motivate people at all levels.
• Strong written and verbal communication skills.
• Excellent interpersonal, customer service, team-building, and problem-solving skills.
• Ability to speak, write, read, and understand English.
• Ability to calmly handle difficult situations and work any day and any shift.
• Ability to work well with co-workers and as part of a team.
• Ability to perform the physical job duties of line employees in emergency situations.
• Ability to work independently and with co-workers.
• Ability to respond calmly and make rational decisions when handling guest and employee conflicts.
• Ability to speak distinctly and persuasively to others.
• Ability to stoop, bend, push, pull, and carry up to 75 pounds.
• Ability to maneuver in hotel areas, go up and down stairs, and reach above shoulder level.
• Ability to tolerate cleaning chemicals without developing an allergic reaction.
• Ability to operate vacuum cleaners, floor machines, carpet extractors, computers, copy machines, typewriters, mops, and brooms.

Nice To Haves

• Experience in Laundry Operations.
• Bilingual ability, particularly Spanish.

Responsibilities

• Supervise and coordinate housekeeping staff and activities.
• Assist in training, scheduling, and monitoring housekeeping personnel.
• Maintain department equipment, coordinate ordering necessary supplies, and prepare required documentation.
• Advise management of repairs or replacements needed in assigned areas.
• Be accountable for the cleanliness and overall condition of hotel guest rooms.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED