Guest Room Attendant, Hotel Housekeeping (Caesars New Orleans)

Caesars Entertainment • New Orleans, LA

10d • Onsite

About The Position

The Guest Room Attendant cleans guest rooms in an assigned area, removing evidence of previous guests and ensuring that all amenities are present and appropriately displayed. The role works inside an assigned area of the hotel and follows the department’s cleaning procedures. The attendant may also complete assigned turndown service and is expected to provide strong customer service while working as part of a team.

Requirements

• High school diploma or GED; alternatively, six months to one year of previous Guest Room Attendant experience is preferred.
• Ability to get along well with coworkers and work effectively as a team member.
• Excellent customer service and communication skills.
• Must be able to work any day of the week.
• Must present a well-groomed appearance.
• Ability to read, write, and speak English.
• Ability to use elevators frequently and work in a high-rise hotel.
• Ability to push and pull carts weighing 150 pounds.
• Ability to lift 50 pounds and carry up to 25 pounds.
• Ability to stand, stoop, bend, and crouch while cleaning low and high areas of hotel rooms.
• Ability to walk up and down stairs.
• Ability to operate a vacuum cleaner and mop.
• Ability to tolerate cleaning chemicals without developing an allergic reaction.
• Ability to fold linens, bed sheets, blankets, bedspreads, and pillowcases.

Nice To Haves

• Six months to one year of previous experience as a Guest Room Attendant.

Responsibilities

• Clean rooms according to procedures stated in department guidelines.
• Complete turndown service as assigned.
• Obtain needed cleaning supplies from the supply room.
• Obtain the computer printout of room assignments for the assigned station.
• Sign for keys before starting the shift.
• Empty the vacuum cleaner bag daily.
• At the end of the shift, return keys, supplies, and the signed computer assignment sheet to the appropriate locations.
• Promptly turn in items found in hallways or left in checkout rooms.
• Ensure guest-room amenities are present and displayed appropriately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED