Public Area Attendant, Hotel Housekeeping (Caesars New Orleans)

Caesars Entertainment•New Orleans, LA

3d•Onsite

About The Position

The Public Area Attendant is responsible for keeping hotel public areas spotless and welcoming. The role performs routine cleaning and dusting in lobbies, corridors, elevators, lounges, meeting spaces, restrooms, and other guest-accessible areas. The attendant also helps maintain hygiene and safety standards, supports housekeeping operations, reports maintenance issues, and interacts with guests in a friendly and professional manner.

Requirements

High school diploma or equivalent.
Knowledge of proper cleaning techniques and use of cleaning equipment.
Ability to work with minimal supervision and maintain self-motivation.
Strong attention to detail and commitment to high-quality service.
Excellent communication, interpersonal, and customer service skills.
Ability to comprehend and speak English to understand and respond to information and address advanced guest requests verbally and in writing.
Physical stamina and ability to perform repetitive tasks for extended periods.
Ability to stand and remain physically active for eight hours.
Frequently handle objects and equipment; stand and move about the facility; and bend, stoop, and kneel.
Ability to carry or lift items weighing up to 50 pounds and push or pull approximately 200 pounds.
Ability to bend, reach, stand and walk for prolonged periods, and access and lift items from floor level to six feet high.
Basic reading, writing, and math abilities for reading assignments, completing checklists, and replacing linens and amenities.
Normal range of smell, touch, hearing, and vision, along with eye-hand coordination and manual dexterity.
Ability to work in areas that may be unusually noisy and crowded and subject to variable temperatures.
Flexibility to work different shifts, including evenings, weekends, and holidays, as needed; may be required to work nights, weekends, or holidays.

Nice To Haves

Previous experience in a similar hospitality industry role.
Knowledge of additional languages.

Responsibilities

Clean public areas, including lobbies, corridors, elevators, lounges, restrooms, and other guest-accessible spaces.
Vacuum, sweep, mop, and dust designated areas.
Empty trash receptacles and replace liners.
Keep entryways, walkways, and outdoor spaces clean and free of debris.
Monitor public restrooms and replenish supplies such as toilet paper, hand soap, and paper towels.
Clean and disinfect sinks, countertops, mirrors, and other fixtures.
Promptly report maintenance issues or damage in public areas to the appropriate department or supervisor.
Inspect designated areas regularly for cleanliness and safety concerns and address them.
Greet guests and visitors professionally, offer assistance, and answer basic inquiries.
Help create a warm and welcoming atmosphere for guests.
Collaborate with housekeeping, maintenance, and other hotel departments to support operations and guest satisfaction.
Assist with special projects and other tasks assigned by supervisors or management.
Follow hotel safety and security procedures and policies and standards for cleanliness, hygiene, and appearance.
Arrange and maintain housekeeping carts when needed.
Support the Housekeeping Team when needed.
Perform other duties as assigned.