Assistant Manager, Hotel Housekeeping (Caesars New Orleans)

Caesars Entertainment • New Orleans, LA

4d

About The Position

The Hotel Assistant Housekeeping Manager assists with the day-to-day operation of the overall Housekeeping Department to ensure high quality standards are met. The role assumes overall control and responsibility in the absence of the Executive Housekeeper.

Requirements

• High school diploma or equivalent required.
• Minimum of three years of hotel housekeeping management experience.
• Highly motivated and self-directed.
• Working knowledge of housekeeping administrative functions, including scheduling, status, payroll, and other clerical areas.
• Working knowledge of floor-care, carpet, marble, and granite equipment.
• Knowledge of Microsoft Word and Excel.
• Ability to lead, guide, direct, develop, and motivate people at all levels.
• Strong written and verbal communication skills.
• Excellent interpersonal, customer service, team-building, and problem-solving skills.
• Ability to speak, write, read, and understand English.
• Ability to handle difficult situations calmly and willingness to work any day and any shift.
• Ability to work well with coworkers as part of a team and independently.
• Ability to speak distinctly and persuasively to others.
• Ability to stoop, bend, push, pull, and carry up to 75 pounds; maneuver in hotel areas and on stairs; and reach above shoulder level.
• Ability to tolerate cleaning chemicals without developing an allergic reaction.

Nice To Haves

• Experience in Laundry Operations is helpful.
• Bilingual ability, particularly Spanish, is helpful.

Responsibilities

• Supervise and coordinate housekeeping staff and activities.
• Assist with training, scheduling, and monitoring housekeeping personnel.
• Maintain department equipment, coordinate ordering necessary supplies, and prepare required documentation.
• Advise management about repairs or replacements needed in assigned areas.
• Be accountable for the cleanliness and overall condition of hotel guest rooms.
• Assume overall control and responsibility for the department in the absence of the Executive Housekeeper.
• Perform the physical job duties of line employees in emergency situations.
• Handle guest and employee conflicts calmly and make rational decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED