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Assistant General Manager

Desert De Oro Foods Inc - Taco Bell•Attleboro, MA
•$40,000 - $58,000

About The Position

The Assistant General Manager supports the Restaurant General Manager in maintaining brand standards and leading the restaurant team. The role includes training, coaching, and recognizing team members to deliver strong customer experiences. In the General Manager’s absence, the Assistant General Manager takes charge of daily restaurant operations and makes operational decisions. The position has a 50-hour workweek.

Requirements

  • At least 3 years of restaurant or retail management experience.
  • Experience assisting with Profit & Loss management, including cash control and security procedures, inventory maintenance, labor management, and review of financial reports.
  • Strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.

Responsibilities

  • Model the MIC Success Routine and prioritize customer needs to ensure consistent customer satisfaction.
  • Oversee team members’ adherence to Shift Excellence responsibilities, maintain food safety standards, and uphold Core excellence.
  • Lead restaurant operations and make decisions in the General Manager’s absence.
  • Work with the General Manager to assess team performance and provide ongoing constructive and positive feedback.
  • Address employee relations issues, resolve them when appropriate, or escalate them to the General Manager.
  • Assist with sourcing, recruiting, interviewing, and hiring team members.
  • Promote equity, inclusion, and belonging in the restaurant.
  • Assist with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
  • Review financial reports and take appropriate actions to optimize performance.
  • Support facility maintenance and ensure health and safety standards are followed.
  • Ensure employees receive proper training and resources.
  • Lead individual and team recognition, collaboration, and motivation.
  • Conduct performance appraisals, take disciplinary action, and motivate and train employees.
  • Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.

Benefits

  • Competitive pay
  • Bonus potential
  • Two weeks’ vacation and additional paid time off
  • Free bachelor’s degree and scholarship programs
  • Free meals
  • Career advancement and professional development
  • Medical benefits from day one
  • Health and wellness programs
  • 401(k) retirement plan
  • Discounts on mortgages, vehicles, cell phones, gym memberships, and more

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