Assistant Store Manager

MINISO USA•Odessa, TX

5d•$18 - $25

About The Position

The Assistant Store Manager supports the Store Manager in overseeing daily store operations, delivering exceptional customer service, and driving store performance. The role leads Shift Leads and Sales Associates, promotes Miniso’s mission and values, and helps maintain merchandising and operational standards while achieving sales and productivity goals. The Assistant Store Manager also supports team development, inventory management, recruitment, scheduling, administration, loss prevention, cash handling, and a clean and safe store environment. The position requires a flexible schedule, including nights, weekends, and holidays, and may require travel between locations or managing additional stores based on business needs.

Requirements

High school diploma or equivalent.
At least 1 year of retail management experience with a strong track record of leading teams.
Proven successful experience in retail management.
Strong leadership, organizational, and customer management skills.
Excellent communication and interpersonal abilities.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to travel between locations.
Ability to relocate or manage additional stores based on business needs.

Nice To Haves

Associate degree or higher in Business Administration, Organizational Behavior, Hospitality, or a related field.

Responsibilities

Report directly to the Store Manager and lead Shift Leads and Sales Associates.
Embody and promote Miniso’s mission and core values.
Support smooth store operations, including customer service, merchandising standards, operational procedures, and sales performance.
Promote the membership program, encourage sign-ups, and build customer loyalty.
Mentor trainee associates, help achieve sales targets, and support business growth.
Support inventory management, process shipments, handle damages and returns, and manage supplies.
Assist with recruitment, training, staffing, and retention.
Support administrative tasks, including staff scheduling, inventory management, and compliance with company policies and handbook guidelines.
Help maintain store condition and visual merchandising standards, communicating insights and feedback to the Store Manager.
Provide constructive feedback and foster recognition, accountability, and continuous improvement.
Work with the Store Manager and Loss Prevention Team to address internal and external shrink in accordance with company policies and procedures.
Train, motivate, and mentor sales team members and provide constructive feedback to help achieve sales targets.
Manage cash-handling tasks and follow standard operating procedures.
Help maintain a clean and safe environment for associates and customers.