Assistant Manager Jobs

About The Position

Requirements

• Must be at least 18 years of age
• High School or G.E.D. graduate preferred
• Minimum of 1-2 years of restaurant supervisory experience preferred
• Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Management members who work with alcohol are required to complete a Safe Alcohol Service training program
• Availability to work flexible hours which include evenings, weekends, and holidays
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities.
• Must be able to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Excellent time management, organizational skills, and attention to detail
• Ability to recruit, train, and lead others

Nice To Haves

• Bilingual English/Spanish preferred

Responsibilities

• Trains and coaches Team Members to serve food and drinks to guests in a courteous and timely manner
• Interacts verbally with Guests creating a friendly and upbeat atmosphere
• Completes assigned administrative functions
• Ensures cash handling procedures are completed according to company and brand policy
• Manages service of alcohol according to all state and federal laws and regulations
• Conducts regular inventory and ordering as necessary
• Accepts and audits deliveries
• Adheres to budgets, increasing profits through cost managements and sales growth
• Handles complex and challenging customer service scenarios
• Ensures that Team Members follow the dress code
• Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all staff fairly and consistently
• Reports all Employee relations issues to the General Manager and (In the absence of the General Manager, management should report Employee relations issues to www.convercent.com)
• All management members must follow the Employee Relations Reporting Protocol
• All management members are held at a high work ethic standard and code of conduct
• Consistently identifies and sanitizes Employee and Guest high-contact areas
• Properly utilizes Personal Protective Equipment while completing position-specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
• Performs other work-related duties as assigned

Benefits

• Employee Discount
• 401(k) Matching
• Growth Opportunities
• Education Assistance
• Health Benefits
• Parental Leave
• Paid Time Off
• Daily Pay
• Free Movies