Assistant Manager - Orland Square, Hollister
About The Position
The Assistant Manager is a multifaceted role combining business strategy, store operations, creativity, and people management. The position drives sales by analyzing business performance and delivering best-in-class customer service, while overseeing daily store operations, including opening and closing routines and improving process efficiency. The Assistant Manager contributes creative expertise through floorset updates, styling recommendations, and product knowledge, and leads talent efforts such as recruiting, training, engagement, and development. The role offers opportunities to grow into future store leadership through the company’s promote-from-within philosophy.
Requirements
- Bachelor’s degree or one year of supervisory experience in a customer-facing role.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Strong communication and interpersonal skills.
- Team-building skills and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Ability to work in a fast-paced and challenging environment.
Responsibilities
- Perform opening and closing routines.
- Supervise the sales floor and stockroom, ensuring excellent customer service and seamless operations.
- Conduct staffing and scheduling operations and manage payroll.
- Train and develop non-management staff.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision-making.
- Protect store assets and perform inventory control.
- Operate register and point-of-sale systems.
- Fulfill omnichannel orders.
- Represent the brand and exemplify company culture and values.
Benefits
- Quarterly incentive bonus program.
- Paid time off.
- Paid volunteer day per year.
- Merchandise discount.
- Medical, dental, and vision insurance available.
- Life and disability insurance.
- Associate Assistance Program.
- Paid parental and adoption leave.
- 401(k) savings plan with company match.
- Training and development.
- Opportunities for career advancement, including promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
