Store Manager - ORLAND SQUARE MALL

The Children's Place•Orland Park, IL

3d•$48,400 - $75,600•Onsite

About The Position

The Store Manager leads store teams to drive sales and brand loyalty, set expectations, and provide exceptional customer service. The role recruits and develops retail talent and has full accountability for key store financial results. It provides overall store leadership and development, building an independent, high-performing team that achieves results and supports brand strategies. The Store Manager oversees talent selection and development, team performance, customer experience, scheduling, training, floor-set execution, merchandise presentation, and loss prevention. The position is based at Orland Square Mall in Orland Park, Illinois, and requires a flexible schedule that includes weekends and evening shifts to meet business needs.

Requirements

High school diploma or equivalent.
At least 5 years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity.
Excellent customer engagement, talent development, visual presentation, and operational skills.
Strategic mindset.
Proven ability to select high-performing talent.
Effective communication skills, including facilitating and presenting programs, processes, and concepts.
Ability to inspire and motivate a store team.
Ability to understand and interpret moderately complex financial reports.
Broad knowledge of the retail landscape.
Ability to plan and execute strategies.
Adaptability and flexibility in response to changing priorities.
Excellent time management, planning, and organizational skills.
Fiscal responsibility.
Proficiency in Microsoft Office.
Ability to learn and adapt to internal applications.
Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs.
Ability to maneuver on the sales floor and in the stockroom, climb a ladder, and lift and carry up to 50 pounds.

Nice To Haves

Bachelor’s degree.

Responsibilities

Recruit, hire, develop, and retain high-performing talent for store and district positions.
Develop future leaders and identify external talent to support succession planning.
Build and maintain a diverse, high-performing team through selection, development, and motivation.
Communicate goals and monitor team members’ progress against business metrics.
Coach, mentor, and direct accountabilities to meet store and company goals.
Assess performance and provide feedback or take appropriate action through the performance management cycle.
Model and encourage exceptional customer service on the sales floor.
Inspire associates to build brand loyalty and create a positive environment for internal and external customers.
Set a positive example, maintain high store standards, and protect brand integrity.
Represent the company professionally and positively.
Create and manage schedules to meet business needs, maximize staffing, and support profitability while managing payroll.
Train associates and monitor compliance with company standard operating procedures.
Plan and execute floor sets efficiently in accordance with brand guidelines, encouraging team collaboration.
Use the Leader on Duty program to influence associate behavior and drive customer experience and sales results.
Maintain company standards for merchandise presentation, signage, and displays.
Protect company assets by ensuring compliance with loss prevention procedures.