Overnight Stock Assistant Manager

Hy-Vee, Inc.•Eau Claire, WI

About The Position

The Overnight Stock Assistant Manager helps keep the store running smoothly during overnight hours by leading the night stock crew, overseeing truck unloading and merchandise stocking, and preparing the store for the next business day. The role supports product availability, store appearance, customer service, and the shopping experience. The position sets department standards and assists with ordering, inventory management, scheduling, employee training, customer service, store equipment troubleshooting, and compliance with company policies. The role may also assist in other store areas and special projects. The position is physically active and involves working around heavy store equipment and, at times, in cooler or freezer environments.

Requirements

High school diploma or equivalent.
Ability to lead and motivate a team in a fast-paced overnight retail environment.
Ability to solve practical problems and make sound decisions involving a variety of variables.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with employees, vendors, and leadership.
Ability to work independently, stay organized, and manage multiple priorities during a shift.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to operate pallet jacks, forklifts, or similar material-handling equipment where applicable; required operator certification must be completed before independent use.
Ability to work in cooler or freezer environments for extended periods.
Ability to use sharp knives and blades safely where applicable.
Ability to operate a cardboard baler or compactor where applicable and in accordance with age and legal requirements.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Must be at least 18 years old.
Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

Three to five years of similar or related work experience.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Supervise and direct the overnight stock crew, assign duties, monitor productivity, and conduct individual check-ins.
Oversee warehouse ordering, including pre-orders for grocery, non-food items, and supplies, and coordinate work with assistant managers.
Review and maintain the RPM system, including inventory setup, understock and backstock management, trigger settings, and order review.
Unload trucks, break down pallets, sort items by aisle, and check in vendor deliveries piece by piece.
Supervise drop shipments and direct store deliveries, and oversee produce and frozen-food truck unloading.
Write the overnight stock schedule and monitor time-off and vacation requests, overtime hours, and sick call-ins.
Train new employees on stocking, facing, order tags, UPCs, register operation, customer service, and department services.
Assist with customer service, including checkout, sacking, carry-outs, cash accountability, and day-end reports.
Set and reset new items, tags, and prices as needed, including in-store specials for prior ad items.
Understand and troubleshoot store equipment, including electrical systems, registers, coolers, compressors, and display cases.
Maintain compliance with the company dress code, hygiene standards, and policies.
Assist in other store areas and take on special projects as needed.
Unload, lift, stock, and rotate incoming truck freight and merchandise.