Assistant Manager Jobs

About The Position

Requirements

• Strong organizational, planning, analytical and communication skills.
• Time/deadline management skills, attention to detail, and consistency are a must.
• Proven ability to plan and accomplish goals with a demonstrated history of growing businesses.
• Strong coaching, development and performance feedback skills.
• Strong leadership presence, including the ability to engender confidence and enthusiasm during periods of change or slower business.
• Ability to create a vision of the future that motivates employees to want to achieve it.
• Excellent problem solving abilities and on-the-fly thinking to match the fast moving shop environment.
• Above average people skills to finesse sticky customer situations and build lasting relationships.

Nice To Haves

• Knowledge of, or enthusiasm for, bicycles and the bicycle industry a huge plus.

Responsibilities

• Fulfill telephone and online requests for product from store personnel.
• Remove from stock and process products for transfer following proper procedures.
• Assist drivers and ensure all products are loaded onto the transfer truck.
• Implement visual directives as they are assigned by Merchandising Manager.
• Verify, organize and stock product received following proper procedures.
• Ensure product arrives in good condition.
• Confirm that customers are contacted and notify store personnel of arrival of requested product.
• Direct tech staff to check-in bikes in order of urgency (Paid, Customer request, etc).
• Process incoming orders received by the distribution center.
• Match shipped product to vendor pick-list/pack-slip.
• Create vouchers using Purchase Orders.
• Report any shipping/receiving discrepancies to purchasing department.
• Submit paperwork to accounting.
• Process product (Price and security tag as necessary) and merchandise on the sales floor.
• Keep sales floor stocked with available product.
• Keep product displayed as directed by the Merchandising Department.
• Maintain back-stock organization.
• Request more centrally warehoused product as needed.
• Ensure warranty documentation is complete and properly filled out.
• Transfer warranty returns to the distribution center following proper procedures.
• Conduct regular physical inventory counts as assigned following proper procedures.
• Report inventory discrepancies to the supervising manager.
• Research inventory discrepancies as instructed.
• Help provide the store with a smooth and successful operation, including assisting customers when all sales staff is occupied.
• Keep store stocked with supplies-forms, office supplies, etc.
• Effectively quarterback the sales floor to ensure all customers are served exceeding well.
• Conduct morning huddles.
• Execute our Rules of Customer Service to resolve all customer conflicts or complaints.
• Complete any tasks given by your GM.