Assistant Manager I

Family Dollar•Jacksonville, FL

6d•Onsite

About The Position

The Assistant Manager I assists the Store Manager with store operations, customer service, and team development. The role supports daily store activities, merchandise handling and presentation, opening and closing procedures, compliance with corporate directives, record keeping, loss prevention, and maintenance of a clean, organized, safe store. The Assistant Manager helps supervise, train, and develop Store Associates and promotes positive, professional interactions with customers, associates, and leaders. Other duties may be assigned. The position requires compliance with company policies and safety procedures. Managers at stores selling alcohol or tobacco may be required by local authorities to provide background information and qualify for the relevant licenses; failure to comply or qualify may result in demotion or separation. The job description is not a contract of employment and may be modified as business needs evolve; employment is at-will.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent preferred.
Store management experience in a retail, grocery, or drug store environment preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives and communications, including Pull and Hold/Destroy, Task Compliance, and Key Survey information requests.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.
Provide required background information and qualify for applicable alcohol or tobacco licenses when required by the local jurisdiction.