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Assistant Manager, Operations

LFB BiotechnologiesFlorence, SC
Onsite

About The Position

This role is responsible for overseeing all aspects of the donor center in the absence of the Director of Center Operations. The Assistant Manager ensures compliance with all relevant regulations and company policies, works with leadership to improve center efficiency, and manages all personnel functions. This includes hiring, training, disciplinary actions, and maintaining personnel records. The position also involves managing inventory levels, submitting reports, developing donor recruitment campaigns, and managing and developing talent within the center. Collaboration with staff, peers, and management is key to achieving business goals, along with providing performance feedback and managing outside vendors. A thorough understanding of state and federal regulations, Standard Operating Procedures, OSHA, CLIA, cGMP, and internal company procedures is required. Maintaining open communication, a positive demeanor, and accepting performance feedback are essential. Regular attendance and punctuality are expected, along with performing other assigned duties.

Requirements

  • High school diploma or equivalent required.
  • Minimum of two (2) years relevant work experience including one (1) year experience in a supervisory position, preferably in a regulated industry or; Associate’s Degree in Science or Business Management.
  • Strong verbal and written communication skills.
  • Must have above average problem-solving and decision-making abilities.
  • Proficiency with computers.
  • Must have explicit attention to detail.
  • Must have excellent analytical skills, organization skills, and follow-up.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure and technical manuals.
  • Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Responsibilities

  • Responsible for all aspects of the donor center in the absence of the Director of Center Operations.
  • Ensures compliance with all federal, state, local, and company-specific rules, regulations, and practices related to the quality and safety of products, donors, and employees.
  • Work with center leadership to develop action plans to maximize center efficiency.
  • Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination, and the maintenance of all personnel records.
  • Determine the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the donor center.
  • Construct and submit timely and accurate reports on a daily/weekly/monthly or as required basis.
  • Develop and implement active donor recruitment advertising campaigns to improve production levels.
  • Manage and develop talent within the donor center.
  • Participates in the selection of new staff for the donor center.
  • Participate in the interviewing of center staff and assists in the selection of center staff.
  • Work collaboratively with staff, peers, and management to achieve business goals.
  • Communicate continuously and resolves conflicts proactively.
  • Provide timely feedback on performance and initiates disciplinary action when necessary.
  • Participate in the evaluation and review of center staff.
  • Direct and monitor the performance of outside vendors.
  • Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures.
  • Maintain an open line of communication with Management.
  • Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors.
  • Ability to accept performance feedback in a professional manner.
  • Regular attendance and arriving on time to all scheduled shifts and mandatory meetings.
  • Other duties as assigned.

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