Architect Jobs

About The Position

Requirements

• Bachelor's degree in Computer Science, Systems Engineering, Information Technology, Data Engineering, or a related field, or approved equivalent experience.
• Active TS/SCI with Polygraph clearance.
• U.S. citizenship required.
• 10+ years of monitoring, observability, reliability, operations engineering, or enterprise architecture experience, including 5+ years leading observability designs.
• Deep experience with at least one enterprise observability platform, such as Dynatrace, plus strong working knowledge of complementary log, trace, event, DEX, cloud, and ITSM capabilities.
• Demonstrated architecture experience across metrics, logs, traces, synthetic monitoring, service mapping/topology, events, user experience, SLOs, and incident/change context.
• Experience correlating telemetry across applications, infrastructure, cloud, network, endpoints, and security to support root cause analysis and proactive detection.
• Experience designing alerting and event-management models that control noise, false positives, duplication, routing, suppression, and escalation.
• Understanding of AIOps methods, anomaly detection, predictive analytics, automation triggers, closed-loop remediation, and human-control boundaries.
• Strong knowledge of data quality, cardinality/volume, retention, classified data handling, access, audit, operational readiness, and tool integration.
• Demonstrated enterprise technical leadership, stakeholder influence, mentoring, and ability to drive platform adoption across operations and engineering.

Nice To Haves

• Dynatrace Implementation Professional or Administration Professional certification.
• ServiceNow ITOM/Event Management or Splunk credentials.
• ITIL Foundation Version 5 or current ITIL 4.
• Experience building mission/user experience indexes, scorecards, NOC leading indicator libraries, or single-pane-of-glass services.
• Experience with ServiceNow Event Management/AIOps, CMDB, discovery, service mapping, automation, and customer-facing managed-service dashboards.
• Experience integrating Cisco network/security telemetry, endpoint DEX, vulnerability/patch posture, and AI service telemetry.
• Prior DoW/IC observability architecture experience in multi-enclave or disconnected environments.

Responsibilities

• Define enterprise observability principles, reference architecture, instrumentation standards, telemetry ownership, service model, retention, access, and integration patterns.
• Architect metrics, logs, traces, synthetic monitoring, real-user and digital experience, network telemetry, security signals, events, topology, and change/incident context as an integrated operating system.
• Define service-level indicators, SLOs, error-budget or equivalent reliability measures, leading indicators, alert policies, event correlation, and escalation behavior.
• Design MEWI data flow and score architecture with Data, Analytics, Security, and Operations teams; ensure current score, trends, degradation drivers, and source evidence are reproducible.
• Design closed-loop patterns that connect monitors and score conditions to diagnosis, cataloged automation, post-action validation, ServiceNow logging, and human escalation.
• Integrate Dynatrace, Aternity, Azure Monitor, Sentinel, Cisco telemetry, ServiceNow ITOM/Event Management, CMDB/service mapping, and other approved platforms.
• Establish instrumentation and observability requirements for cloud, applications, AI services, data pipelines, VDI/EUC, network, identity, and security engineering.
• Lead observability architecture reviews, tool rationalization, telemetry-volume and cost decisions, onboarding priorities, and technical exception decisions.
• Partner with NOC/Service Operations to translate architecture into procedures, roles, dashboards, shift use, incident response, and continual improvement.
• Mentor monitoring and reliability engineers and brief leadership/Government on health, risk, value, and roadmap evidence.

Benefits

• Comprehensive benefits and wellness packages.
• 401(k) with company match.
• Competitive pay and paid time off.
• Medical plan options, some with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• Full flex work weeks where possible.
• Paid time off plans including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave.
• Short- and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.