Senior Solution Architect

Gusto • Denver, GA

23h

About The Position

Gusto is hiring a Senior Solution Architect for the most senior individual-contributor role in Solutions Engineering. The position owns technical strategy and standards for the function and serves as the final technical escalation point for rare, high-ambiguity problems that span deals, route-to-market segments, and teams. The role requires translating between technical and business contexts and representing Solutions Engineering in conversations with Product, Engineering, and go-to-market leadership.

The architect will lead the technical strategy and hands-on implementation for high-stakes enterprise and partner integrations, including deep API and OAuth-based work from initial authorization through ongoing customization. They will connect engineering and platform teams with go-to-market teams to ensure promised integrations ship, turn bespoke implementations into reusable patterns and tooling, and use cross-account insights to influence product and engineering roadmaps. The role operates with autonomy and has no standard escalation path above it for day-to-day technical decisions.

Gusto has offices in Denver, San Francisco, and New York City. Employees based in those locations are expected to work in-office on designated days approximately two to three days per week, or more depending on role. Remote work is possible when approved, with a secure, reliable, and consistent internet connection required. The role's targeted OTE cash compensation is $150,000–$185,000 in Denver and most remote locations; final compensation depends on factors including location, experience, and expertise.

Requirements

• 8–12+ years of relevant experience, including significant experience in a senior technical pre-sales, solutions-architecture, or implementation leadership role.
• Proven ability to operate independently on an organization's most complex and highest-stakes technical problems, beyond executing an established playbook.
• Ability to communicate credibly with engineers in technical sessions and executives in strategy discussions, translating between technical and business contexts.
• Demonstrated experience setting technical direction or standards across a team or function.
• Strong track record of influencing product and engineering roadmaps through structured technical feedback and pattern recognition across multiple accounts or problems.
• Deep fluency in Salesforce/CRM, API and integration architecture (including OAuth/token-based authorization flows), and payroll, tax, and compliance systems.

Nice To Haves

• Payroll certification.
• Prior experience in a Staff- or Principal-titled technical pre-sales or solutions-architecture role.
• Experience creating a new technical program or capability from scratch, such as an OAuth-based API or partner-access program.
• Experience mentoring senior technical individual contributors into more autonomous, higher-scope roles.
• Executive-facing communication experience, including owning a technical narrative with company or customer leadership.

Responsibilities

• Serve as the final technical escalation point for rare, high-ambiguity problems without an existing playbook.
• Set technical strategy and direction for Solutions Engineering across deals, routes to market, and teams.
• Represent Solutions Engineering in cross-functional and executive conversations with Product, Engineering, and go-to-market leadership.
• Mentor the broader Solutions Engineering team and establish its technical bar, including coaching on technical judgment and autonomy.
• Own the technical strategy and hands-on build for high-stakes enterprise and partner initiatives, including API and OAuth-based integrations from authorization through ongoing customization.
• Connect engineering and platform teams with go-to-market teams on major deals and ensure committed integrations and customizations are delivered to customers.
• Convert bespoke integration builds into reusable patterns and tooling for other accounts and partners.
• Influence product and engineering roadmaps using patterns identified across the Solutions Engineering function.
• Make day-to-day technical decisions autonomously.

Benefits

• Competitive base pay
• Benefits
• Equity (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed