Senior Solution Architect

IFS • Itasca, IL

1d • $84,300 - $130,000 • Hybrid

About The Position

The Senior Solution Architect delivers solution-related work across upgrades, implementation projects, and success services. The role owns the solution and how it is built, working closely with IFS implementation teams and, where applicable, partners. The architect uses industry and implementation experience to advise and guide customer project teams, understand business requirements, ensure the solution delivers expected outcomes and business value, and apply IFS best practices.

The role supports solution delivery for upgrade, implementation, and global projects, working with lead and senior architects, project managers, customers, partners, and system integrators. It helps align IFS solutions with customer business requirements and evolving objectives; reviews project documentation and deliverables; supports project methodology, scope, risk, and quality processes; and contributes to Success Services activities. The architect also communicates solution value to customer executives, supports product direction and value discussions, and develops knowledge of IFS industries, accelerators, methodology, and business value realization.

Requirements

• University degree or equivalent professional qualifications.
• Experience of or exposure to business process mapping.
• Experience with business process mapping.
• Experience with implementation or transformation projects, working directly with customers.
• Involvement in project planning and resourcing in conjunction with a Project Manager.
• Excellent communication skills.
• Experience in a lead role in the development of an ERP solution.
• Fluency in English and the local language.
• Solid understanding of the Scope Tool and ability to design customer scopes aligned with customer project team structures.
• Ability to understand and articulate end-to-end processes in customer solutions and align them with business goals.
• Strong knowledge of IFS products and processes and foundational expertise in a core industry.
• Foundational knowledge of IFS implementation methodology and ability to promote its alignment with project goals.
• Experience interacting with customers, conducting workshops, and delivering presentations.

Nice To Haves

• Experience delivering ERP projects in a relevant industry setting, preferably in a similar role.

Responsibilities

• Assist implementation teams in understanding methodology, maintaining consistent reporting and standards-based documentation, and support Project Managers in guiding customer teams through project phases.
• Ensure the Scope Tool reflects the proposed solution, address scope gaps, and collaborate with the IFS Project Manager to manage risks associated with moderately complex requirements.
• Collaborate with implementation teams to ensure accurate and consistent documentation of customer solutions.
• Review deliverables and customer work products, including test plans, for consistency, clarity, and adherence to quality standards; provide actionable feedback.
• Review CRIMs and solution-related actions for consistency and alignment with the solution, identifying issues and escalating them for further review.
• Support delivery of IFS Success Services and Success expert services activities, contributing to tasks as directed and supporting low-complexity service delivery.
• Support and coordinate solution delivery for upgrade, implementation, and global projects under guidance, collaborating with senior architects, management, partners, system integrators, and project consulting teams.
• Work with the lead Solution Architect and customer to align the IFS solution with business requirements, assess progress, deliver value, and maintain alignment with evolving objectives through regular communication and reviews.
• Engage customer executive teams to articulate IFS solution value and maintain communication to ensure alignment with customer needs and business objectives.
• Support communication of product direction and value proposition to customers and help understand business objectives and value metrics under senior leadership and architect guidance.
• Develop understanding of core IFS industries, share knowledge within the team, and assist with input to global strategy and methodology improvement.
• Understand available IFS Accelerators and advise on their practical use for customer projects in line with IFS best practices.
• Use the Scope Tool to design customer scopes aligned with customer project team structures, and explain end-to-end solution processes in relation to business goals.
• Apply knowledge of IFS products, processes, and a core industry; proactively address solution-related issues and suggest improvements to customer outcomes.
• Promote alignment of IFS implementation methodology with project goals and continue developing knowledge of advanced methodology.
• Understand and communicate implications of Business Value Engineering assessments, contribute to measurable value delivery, and align work with project goals and business value realization.
• Conduct customer interactions, workshops, and presentations, and lead solution delivery initiatives aligned with client goals.
• Take a practical and proactive approach to customer challenges, communicate professionally, and guide customers while resolving solution-related issues.

Benefits

• Flexible paid time off, including sick and holiday time.
• Medical, dental, and vision insurance.
• 401(k) with company contribution.
• Flexible spending accounts.
• Life insurance and disability benefits.
• Tuition assistance.
• Community involvement and volunteering events.
• Hybrid work opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior