Senior Solution Architect

IFS • Itasca, IL

2d • $84,300 - $112,350 • Hybrid

About The Position

A Senior Solution Architect at IFS delivers solution-related work across upgrades, implementation projects, and success services. The role owns the solution and how it is built, working closely with IFS implementation teams and, where applicable, partners. Using industry and implementation experience, the architect advises and guides customer project teams, understands customer business requirements, and ensures solutions deliver expected outcomes and business value while applying IFS best practices.

The position supports project teams with methodology, reporting, documentation, scope management, risk identification, and quality reviews. It coordinates solution delivery for upgrade, implementation, and global projects, working under guidance with lead and senior architects, management, partners, system integrators, project managers, and customers. The architect helps align the solution with business requirements and evolving objectives, communicates solution value to customer executives, and contributes to customer success and business value realization.

The role also involves developing knowledge of IFS products, core industries, implementation methodology, and accelerators; supporting Success Services; and contributing to team knowledge and improvements to global strategy and methodology. The position calls for customer interaction, workshops, presentations, professional communication, and a practical, proactive approach to resolving solution-related issues.

Requirements

• University degree or equivalent professional qualifications.
• Experience of or exposure to business process mapping.
• Experience with business process mapping.
• Experience with implementation or transformation projects, working directly with customers.
• Involvement in project planning and resourcing in conjunction with a Project Manager.
• Excellent communication skills.
• Experience in a lead role in the development of an ERP solution.
• Fluency in English and the local language.

Nice To Haves

• Experience delivering ERP projects in a relevant industry setting, preferably in a similar role.

Responsibilities

• Assist implementation teams in understanding methodology, maintaining consistent reporting and documentation, and support Project Managers in guiding customer teams through project phases.
• Ensure the Scope Tool reflects the proposed solution, address scope gaps, and collaborate with the IFS Project Manager to manage risks associated with moderately complex requirements.
• Collaborate with implementation teams to ensure accurate and consistent customer solution documentation.
• Review deliverables and customer work products, including test plans, for consistency, clarity, and adherence to quality standards; provide actionable feedback.
• Review CRIMs and solution-related actions for consistency and alignment with the solution, identifying issues and escalating them for further review.
• Support IFS Success Services and Success expert service activities, contributing to tasks as directed.
• Support and coordinate solution delivery for upgrade, implementation, and global projects under guidance, collaborating with senior architects, management, partners, system integrators, and project consulting teams.
• Work with the lead Solution Architect and customer to align the IFS solution with business requirements, assess progress, deliver value, and maintain alignment through regular communication and reviews.
• Engage customer executive teams to articulate the value of the IFS solution and maintain communication about their needs and business objectives.
• Support the articulation of product direction and value proposition, and help understand customer business objectives and value metrics.
• Develop knowledge of core IFS industries, share knowledge within the team, and assist with input for global strategy and methodology improvement.
• Understand available IFS Accelerators and advise on their practical use in customer projects in alignment with IFS best practices.
• Use the Scope Tool to design customer scopes that align with project team structure and articulate end-to-end customer solution processes.
• Apply knowledge of IFS products and processes and a core industry to address solution-related issues and suggest improvements to customer outcomes.
• Promote alignment of the IFS implementation methodology with project goals and continue developing knowledge of advanced methodology.
• Understand and communicate the implications of Business Value Engineering assessments and contribute to measurable value delivery.
• Conduct customer interactions, workshops, and presentations, and lead solution delivery initiatives aligned with client goals.
• Communicate professionally and provide guidance to understand and resolve customer challenges and solution-related issues.

Benefits

• Flexible paid time off, including sick and holiday time.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company contribution.
• Flexible spending accounts.
• Life insurance and disability benefits.
• Tuition assistance.
• Community involvement and volunteering events.
• Bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior