Appraiser Jobs

About The Position

Requirements

• High school diploma or GED and two (2) or more years of experience working in a customer service or data entry position for a government property appraisal office or real estate company/agency; OR associate degree in business or related field and some experience as listed above
• Ability to perform each of the established essential functions
• Ability to research and resolve questions, issues, and concerns related to the areas of customer service, transfer of property ownership, and property tax exemptions eligibility, and compliance
• Ability to research requests for property appraisal information from multiple sources
• Ability to represent the Hillsborough County Property Appraiser’s office in a courteous and professional manner
• Ability to clearly communicate and understand information in English, both orally and in writing
• Ability to follow oral and written instructions
• Ability to read, update, and maintain various records and files in numerical, alphabetical, or chronological sequence
• Ability to review, compile, and organize forms, documents, and related records for efficient processing and ready retrieval
• Ability to establish and maintain effective working relationships with those interacted with during work regardless of race, religion, color, national origin, disability, marital status, gender, age, pregnancy or any other class protected by law.

Nice To Haves

• Valid Florida Driver’s License
• Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations
• Successful completion of the HCPA Tax Roll Records Specialist Training Program

Responsibilities

• Provides courteous and professional assistance to taxpayers via phone, emails or in-person interactions; responds to customer queries for information such as, qualifications, retaining exemptions, loss of exemptions, exemption corrections, and homestead tax liens
• Researches and resolves questions, issues, and concerns related to areas of customer service; elevates complex issues to higher level staff member as needed
• Reviews, sorts and scans incoming mail and emails to determine appropriate action required
• Researches various databases to verify and determine homestead exemptions
• Enters, updates, and files information and documentation such as, building permits, appraiser notes, and agricultural applications into related computer software, applications, and databases
• Provides support, as needed, to all departments, division, sections, and areas of the agency
• Performs standard mathematical and geometrical computations used in property valuation
• Represents agency in a courteous and professional manner
• May ensure snack store is closed at end of each day and collect money received for items sold daily
• May train and verify the work of new employees
• Performs other related duties as required