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Senior Administrative Assistant

New England Life Flight•Bedford, MA
•Hybrid

About The Position

The Senior Administrative Assistant provides high-level administrative support to the Chief Human Resources Officer, CEO, and Senior Leadership Team, ensuring effective coordination of schedules, communications, documentation, and special projects. This hybrid position requires a minimum of three (3) in-office workdays per week and plays a vital role in supporting Boston MedFlight’s administrative functions, Board of Trustees, and key internal operations.

Requirements

  • Minimum 3 years of experience providing administrative support to executive-level leadership.
  • High degree of professionalism, discretion, and judgment in handling confidential information.
  • Strong verbal, written, and interpersonal communication skills.
  • Highly organized with the ability to prioritize multiple tasks and meet deadlines.
  • Strong computer proficiency, including Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Ability to work both independently and collaboratively in a fast-paced environment.
  • Comfortable sitting at a desk and using a computer for extended periods.
  • Fluent in English and able to compose professional written communication.
  • Familiar with basic office equipment: photocopiers, fax machines, scanners, and telephone systems.
  • Must pass FBI and/or CORI background check prior to starting employment.
  • This position requires current COVID-19 and seasonal flu vaccinations, subject to medical or religious exemption requests.

Responsibilities

  • Manage calendars, coordinate meetings, and arrange travel for CEO and Senior Leadership Team.
  • Compose and edit correspondence, memos, presentations, and reports.
  • Attend meetings, record minutes, and follow up on action items.
  • Maintain central filing systems, Corporate Compliance records, and operations manuals in accordance with regulatory and accreditation standards.
  • Support aviation leadership with administrative tasks including monthly reporting, purchase orders, training record tracking, and policy updates.
  • Maintain organizational contact and address databases.
  • Schedule and coordinate Board of Trustees meetings, and all Board related committees, prepare and distribute materials, attend meetings, and take minutes.
  • Maintain accurate Board and committees’ records, listings, and communications.
  • Arrange travel and itineraries for staff and visitors.
  • Ensure compliance with HR travel policy and reconcile travel expenses.
  • Track and reconcile credit card purchases and receipts.
  • Coordinate daily deposits and documentation of check payments.
  • Coordinate with PFS and receptionist to address medical record requests and subpoenas in timely fashion.
  • Supervise Receptionist, including conducting performance evaluations and scheduling backup coverage.
  • Provide reception coverage as needed, including answering calls and greeting visitors.
  • Support scanning and electronic filing of clinical records and forms when receptionist is not in the office.
  • Assist in organizing internal and external administrative events.
  • Coordinate catering, supplies, RSVPs, and vendor communication.
  • Attend and support onsite or offsite events as needed.
  • Maintain inventory of office and kitchen supplies and place regular orders.
  • Manage competing priorities and ensure timely completion of projects.
  • Proactively follow through on assignments with minimal supervision.
  • Represent Boston MedFlight with professionalism in all communications with employees, vendors, and external stakeholders.
  • Perform additional administrative functions and special projects as assigned by the Chief Human Resources Officer or senior leadership.
  • Run occasional errands using personal vehicle.
  • Attend evening or weekend events (2–3 times annually).
  • Participate in off-site meetings as needed.

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