Administrative Assistant Jobs in Reno, TX

About The Position

Requirements

• 1+ year of administrative, customer service, or front desk experience.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning property systems.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Strong customer service, verbal and written communication, and time-management skills.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Nice To Haves

• Experience in multifamily property management or affordable housing experience preferred.
• Bilingual Spanish is a plus but not required

Responsibilities

• Welcoming tenants and new applicants and guiding them through the application process.
• Serve as a primary point of contact for residents, applicants, vendors, and visitors, creating a welcoming and professional office environment.
• Support leasing and compliance activities by distributing application materials, assisting with interviews, and coordinating background and credit checks.
• Assist with lease related tasks including preparing documents, supporting lease signings, and processing invoices and financial paperwork.
• Organize and maintain applicant and resident files in both paper and electronic formats, ensuring documents are properly labeled, dated, and filed.
• Track deadlines for certifications, renewals, and required notices, maintaining logs and notifying the team of upcoming items.
• Support audit preparation including MORs and LIHTC file reviews by assembling file lists, pulling documentation, and confirming file order and completeness.
• Assist with resident engagement activities including event sign-ups, room set up, refreshments, and post event clean-up.
• Order office supplies and maintain the lobby and work areas in an organized and presentable condition.
• Provide general administrative support to the property team as assigned.

Benefits

• Lots of paid time off (19+ days!)
• Customizable total rewards package
• Medical, vision and dental options
• Life insurance
• Employee Assistance Program
• 401(k)
• FSA & HSA
• Employer-paid life and AD&D insurance
• Paid leave & disability programs
• Mental health resources, such as counseling
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer
• Charitable donation matching
• Learning & training programs
• Tuition & certification reimbursement
• Internal advancement opportunities
• Annual Performance Bonus