Administrative Support Assistant (CYS) (Developmental) NF-02/03

United States Army Installation Management Command • Fort Wainwright, AK

3d • Onsite

About The Position

This Full-Time position is with Child Development Center 3 at Fort Wainwright, Alaska. Morale Welfare and Recreation (MWR) Child and Youth Services (CYS) offers childcare fee discounts for employees working at least 15 hours per week. The discount is 100% for the first child and 25% for second and subsequent children. Incentives will not be paid.

Requirements

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one-year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m., and a Child Care Tier 1 background investigation is required.
• Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations.
• Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required.
• May be subject to irregular hours, evening and/or weekends.
• Travel to on and off post locations is required.
• Resumes must be two pages (or less).
• Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.
• NF-02 Qualifications: Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment.
• Experience using office automation to prepare documents, manage files, and maintain records.
• Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook).
• NF-03 Qualifications: Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence.
• Must possess experience demonstrating customer service and business communication skills.
• Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources.
• Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook).
• Experience entering and maintaining information into automated databases.
• At least 1 year experience equivalent to the next lower grade level NF-02.

Nice To Haves

• Highly preferred candidates will submit resumes that reflect experience utilizing automated database systems (e.g. CYMS--Child and Youth Management System) for childcare operations and may be sent first for consideration.

Responsibilities

• Receives children, youth, parents, and other visitors in a courteous and professional manner.
• Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility.
• Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database.
• Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events.
• Coordinates vacancies and reservations for the hourly care program as required.

Benefits

• First Child : 100% childcare fee discount (all CYS employees)
• Second and Subsequent Child : 25% childcare fee discount (all CYS employees)
• health and life insurance
• 401k
• retirement plans
• paid personal time off
• federal holidays
• NAF 401(k) plan
• on-base facilities, including fitness centers, libraries, and many other amenities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed