Administrative Support Assistant (CYS) (Developmental) NF-02/03

United States Army Installation Management Command•Fort Wainwright, AK

3d•Onsite

About The Position

This Part-Time position is with Child Development Center 3 at Fort Wainwright, Alaska. Morale Welfare and Recreation (MWR) Child and Youth Services (CYS) Employee Childcare Fee applicable to employees working at least 15 hours per week: First Child: 100% childcare fee discount (all CYS employees). Second and Subsequent Child: 25% childcare fee discount (all CYS employees). Incentives will not be paid.

Requirements

Direct Deposit and Social Security Card is required.
Meet qualification/eligibility/background requirements for this position.
A one-year probationary period may be required.
Satisfactorily complete an employment verification (E-Verify) check.
Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m., and a Child Care Tier 1 background investigation is required.
Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations.
Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required.
May be subject to irregular hours, evening and/or weekends.
Travel to on and off post locations is required.
Resumes must be two pages (or less).
Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.
NF-02 Qualifications: Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment.
Experience using office automation to prepare documents, manage files, and maintain records.
Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook).
NF-03 Qualifications: Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence.
Must possess experience demonstrating customer service and business communication skills.
Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources.
Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook).
Experience entering and maintaining information into automated databases.
At least 1 year experience equivalent to the next lower grade level NF-02.

Nice To Haves

Highly preferred candidates will submit resumes that reflect experience utilizing automated database systems (e.g. CYMS--Child and Youth Management System) for childcare operations and may be sent first for consideration.

Responsibilities

Receives children, youth, parents, and other visitors in a courteous and professional manner.
Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility.
Monitors children’s departure to ensure only authorized individuals remove them from the building.
Registers/terminates children/youth within the CYS program and/or waiting list database.
Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events.
Coordinates vacancies and reservations for the hourly care program as required.