Administrative Support Assistant (Veterinary Services) NF-03

U.S. Army Medical Command • Kings Bay, GA

4d • Onsite

About The Position

This position is located at the King's Bay Veterinary Treatment Facility. The Administrative Support Assistant receives telephone calls and visitors, determines the nature of the call or visit, obtains identifying information, and verifies patient eligibility for treatment. They update existing medical records or prepare new ones, schedule appointments, and complete client admission forms. The role involves screening and updating medical records or collecting sufficient information to prepare new ones, and reviewing discharge information or handouts with clients. The assistant maintains the clinic's exterior, reception area, and exam rooms, ensuring general cleanliness, including cleaning up urine, feces, and blood. They dispense and refill medications according to policies and procedures. Additionally, the position involves completing bi-weekly payroll reports, preparing and submitting end-of-month reports, and assisting with the preparation of the yearly clinical budget. Initiating personnel actions at the direction of management, monitoring and replenishing inventory, and receiving payments for services rendered are also key duties. The role includes balancing cash and checks daily, making daily bank deposits, serving as the clinic ordering official and Government Purchase Cardholder, and processing purchasing documents.

Requirements

• Progressive work experience which demonstrates the knowledge and skills required to perform the duties of the position.
• Basic computer skills to include proficiency in Microsoft Suite or equivalent.
• Experience in using a point of sales software.
• Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately.
• Typing proficiency - 40WPM.
• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• Satisfactorily complete an employment verification (E-Verify) check.
• A one year probationary period may be required.
• Ability to work occasional Saturdays for special events.
• Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment.
• Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
• A successful background investigation submission to the Defense Counterintelligence and Security Agency (DCSA) must be met no later than 30 calendar days after entry on duty or placement in the position for internal candidates.
• Appointment is subject to the completion of a favorable suitability determination.

Nice To Haves

• Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support.

Responsibilities

• Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment.
• Updates the existing medical record or prepare new record.
• Schedules appointments, completes the client admission forms.
• Screens/Updates the existing medical record or collects sufficient information to prepare new record.
• Reviews discharge information or handouts with client.
• Maintains clinic exterior, reception area and exam rooms to ensure general cleanliness (to include cleaning urine, feces and blood).
• Dispenses medications, annotates prescriptions and refills prescriptions accordance with polices and procedures
• Completes bi-weekly payroll reports.
• Prepares and submits required end of month reports.
• Assists with preparation of the yearly clinical budget.
• Initiates personnel actions at the direction of management.
• Monitors and replenishes inventory.
• Receives payments for services rendered.
• Balances cash and checks daily; makes daily bank deposit.
• Serves as clinic ordering official and Government Purchase Cardholder.
• Processes purchasing documents.

Benefits

• Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
• Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays.
• NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan.
• Some flexible employees may also be eligible to receive health insurance.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed