Visual Manager Jobs

About The Position

Requirements

• At least 3 years of management and sales experience in luxury home furnishings, lighting, or building materials.
• Background in interior design, custom home products, or lighting.
• College degree.
• Proven leadership and motivational abilities.
• Strong organizational and follow-up skills.
• Professional demeanor.
• Creativity and a strong design sense.
• Ability to handle multiple priorities.
• Strong analytical and decision-making skills.
• Proficiency in point-of-sale systems.
• Discretion in handling confidential information.
• Customer service operations skills.
• Flexible schedule, including Saturdays.
• Consistently uphold Visual Comfort's brand values and service standards.
• Authorization to work in the United States; the company does not provide employment-based immigration sponsorship or related immigration assistance.

Nice To Haves

• Experience in high-end or luxury retail is preferred.

Responsibilities

• Provide support, coaching, and direction so staff understand the company's sales, customer service, and showroom operational procedures.
• Build collaborative working relationships with business colleagues, including Business Development Specialists.
• Create and manage a proactive sales and business development approach to identify and convert prospective customers.
• Analyze sales and operations data to guide sales behaviors and priorities.
• Work with the marketing team to identify and develop local-market events.
• Maintain a clean, visually appealing, and organized showroom that supports sales objectives.
• Collaborate with Visual Merchandising and Operations teams on merchandising and showroom inventory management.
• Develop expertise in point-of-sale and operating systems and train staff as needed.
• Coordinate with internal departments to execute showroom product resets, buildouts, and installations.
• Ensure the showroom is prepared and operational at the start of each business day.
• Provide regular updates on store performance, including sales, returns, aging inventory, personnel matters, and requests for support.
• Prepare monthly reports according to company protocols and timelines.
• Maintain accurate records of showroom inventory, sales activity, and banking transactions.
• Recruit, train, and mentor staff to support customers through the sales process and after-sales service.

Benefits

• Comprehensive structured training, ongoing education, and career advancement opportunities.
• Generous vacation accrual and paid time off.
• Seven paid holidays per year and two floating holidays.
• Competitive base salary with opportunities for monthly variable compensation.
• Company covers the majority of employee medical premiums.
• Vision and dental coverage available starting the first day of the month following the start date.
• Company-provided life insurance and short-term disability coverage.
• 401(k) plan with company matching up to 4%, available beginning the first of the month following hire.