Senior Manager, Visual Storytelling & Messaging Expert

Salesforce•Austin, TX

24d

About The Position

The Visual Storytelling & Messaging Expert serves as the creative engine for executive leadership, bridging the gap between complex technical product narratives and high-impact visual delivery. You are the storyteller of the key messages, transforming abstract strategic initiatives into clear, compelling, and visually resonant narratives for sales, customers, and industry.

Requirements

10 -15 years experience in messaging, storytelling for software, platform or services business
8+ years in creative and visual design
Expert in Google Slides, Adobe Creative Suite, Figma
Excellent experience in video editing
Strong Relationship builder: Proven track record of building trust across teams to surface Customer Success stories on our latest initiatives

Nice To Haves

Mastery of both the message (copywriting, narrative arc) and the medium (high-fidelity design in Google Slides, Adobe Creative Suite, Figma). Strong with words and expert and expert at design.
High comfort level with ambiguity and rapid timeline shifts. You thrive when asked to "whiteboard" a concept 24 hours before a major stage event.
The ability to take a deeply technical "product-first" slide and pivot it to a "value-first" customer narrative without losing accuracy.
Adept at whiteboard and extracting ideas from brainstorming sessions to clear, simple narratives and strong visuals.

Responsibilities

Translate vision and complex technical roadmaps and messages into cohesive, audience-specific visual experiences.
Standardize visual delivery by creating and managing a reusable asset and content library.
Partner with your leadership, Executive Communications and Marketing to drive key narratives delivered via speaking engagements and easy to follow assets, ensuring content resonates for internal and external audiences.
Streamline creative workflows with leadership to ensure 90%+ on-time delivery and on target messaging for presentations and assets.
Serve as the primary steward for messaging, ensuring visual assets and accompanying narratives are in lockstep regarding tone, values, and clarity.
Develop and maintain a "Visual Messaging Playbook" that defines how we visualize key concepts across all enablement collateral.
Simplify messaging to drive clarity and alignment on company and business organization direction.
Act as the strategic creative partner, collaborating across teams as a "whiteboard partner" for rapid brainstorming sessions.
Be expert in designing high quality presentations, assets, and imagery; while being able to create art direction for designers or creative agencies when appropriate/.
Establish and manage feedback loops that reduce revision cycles